An increase in fraudulent documents being uploaded in the RIW System over the past 12 months has resulted in a new method for uploading Network-based competencies.
From 1 January 2023, Network-based competencies issued by a Registered Training Organisation (RTO) to a Rail Industry Worker must be awarded in the RIW System by:
- Direct uploaded to the RIW profile by the RTO who delivered the training, or
- Where a certificate is provided to the worker by the RTO for upload to the RIW System by their Employer, the certificate must have back-to-source verification so the RIW Service Desk can verify the authenticity of the competency award.
If a competency award does not meet these requirements and is uploaded by an Employer in the RIW System with the usual add competency method, the competency will be rejected during the verification process, and you will need to progress the award through a service request.
What is back-to-source verification?
Back-to-source verification is a method where the RIW Service Desk can immediately check with the RTO on the valid issue of a competency. This could look like a QR code on the certificate.
What does this mean for companies that manage competencies for RIW workers?
From 1 January 2023, if a Rail Industry Worker completes a course that results in the issue of a Network-based competency, please request the RTO to upload the competency directly into the Rail Industry Worker’s profile. You can check which RTOs have direct upload capability on the RIW website.
You can also check what evidence is required to meet the competency requirements by checking the RIW Business Rule. Just enter the competency name or code into the search bar to check what is accepted.
For more comprehensive instructions on what to do if the RTO does not have direct upload capability see our article Changes to how Network-based competencies are managed in the RIW System.
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