This service request will generate an extract of an RIW cardholder’s swipe history, which may be used as evidence for an assessment or job role assessment application.
Please note that the report will return all Networks, Projects, Sites or Zones swiped on when using the noted job role.
Please contact your primary employer administrator and request them to cancel card and reorder a replacement card. There is a fee charged to order a replacement card.
Please contact the primary employer administrators and ask them to resend you a pin for the virtual card. You must have the Vircarda App installed on your device. For installation assistance and a guide on using Vircarda have clickable links to the quick guide.
This Service Request enables an Employer to request an ID check for an overseas RIW cardholder. This Service Request will be processed in 3 business days and costs $15.00 + GST.
Please use this form to complete all information requested and provide the following documents:
· Primary document – Copy of foreign passport ID page
· Secondary document – Copy of bank statement or utility bill clearly showing current address and dated from the last three months, or a birth certificate.
Note: The RIW cardholder must have a valid picture uploaded in the RIW System before this request can be processed.