News & Updates

• 15/11/2022 – Rail Industry Worker Update – IMPORTANT: Scheduled Service Interruption (2200-2400hrs AEDT, Thursday 24 November 2022)
• 04/11/2022 – Rail Industry Worker News – Changes to Network-Based competency verification
• 07/11/2022 – Rail Industry Worker News – Community of Practice, Resource Centre plus AusRAIL
• 13/10/2022 – Rail Industry Worker Update – What’s new for Network Operators?
• 13/10/2022 – Rail Industry Worker Update – What’s new for Site Managers?
• 13/10/2022 – Rail Industry Worker Update – What’s new for Assessors?
• 13/10/2022 – Rail Industry Worker Update – Setting up employer job roles
• 13/10/2022 – Rail Industry Worker Update – What’s new for Medical Providers?
• 12/10/2022 – Rail Industry Worker Update – Successful deployment of the RIW System Release
• 11/10/2022 – Rail Industry Worker Update – REMINDER: Scheduled Service Interruption
• 21/09/2022 – Rail Industry Worker Update – Scheduled Service Interruption
• 12/09/2022 – Rail Industry Worker Update – Two-factor authentication is coming to RIW
• 05/09/2022 – Rail Industry Worker News – Community of Practice registration for our upcoming system release, plus more
• 02/09/2022 – Rail Industry Worker Notice – The falsification of documents is a criminal offence
• 17/08/2022 – Rail Industry Worker Update – Update to National Drilling Rig Operator Job Roles
• 15/08/2022 – Rail Industry Worker Update – AINDT Level 2 competency removal from national job roles
• 29/07/2022 – Rail Industry Worker News – Benefits of virtual RIW cards, understanding cardholder relations and how to raise a service request
• 04/07/2022 – Rail Industry Worker News – Upcoming software release, new direct RIW card application service and more
• 28/06/2022 – Rail Industry Worker Update – Changes to network-based competency verification
• 21/06/2022 – Rail Industry Worker Update – Keep your RIW System account credentials private and secure
• 09/06/2022 – Rail Industry Worker Update – Annual RIW card fee increase and software update
• 08/03/2022 – Rail Industry Worker Update – Managing allocated items in the RIW System
• 23/02/2022 – Rail Industry Worker News – AusRAIL PLUS, ID checks and supporting mental health
• 08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Administrator Users
• 08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Medical Provider Users
• 08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Training Provider Users
• 20/12/2021 – Rail Industry Worker News – Season’s Greetings from the Rail Industry Worker Program
• 20/12/2021 – Rail Industry Worker Update – Logging out of the RIW App
• 13/12/2021 – Rail Industry Worker Update – New National refresher competencies now available for inclusion on existing Network and Employer job roles
• 07/12/2021 – Rail Industry Worker Update – RIW Kiosk – Improvement release, site requirements and safety briefings
• 12/11/2021 – Rail Industry Worker Update – New RIW System Report Available
• 18/10/2021 – Rail Industry Worker News – RIW System E-Learning Platform Upgrade Notification
• 29/09/2021 – Rail Industry Worker Update – RIW USER FUNCTIONALITY Notification for COVID-19 (NSW and VIC ONLY)
• 28/09/2021 – Rail Industry Worker Alert – RIW PREMIUM USER Notification for COVID-19
• 27/09/2021 – COVID NSW Declaration 2021 – COVID Declaration form 2021
• 27/09/2021 – COVID VIC Declaration 2021 – COVID Declaration form 2021
• 27/09/2021 – NSW Guidelines for PE for COVID Recording – Guidelines 2021
• 27/09/2021 – VIC Guidelines for PE for COVID Recording – Guidelines 2021
• 02/09/2021 – Rail Industry Worker News – RIW System Release Outage Notification for Thursday 16 September (1200-2400hrs AEST)
• 12/08/2021 – Rail Industry Worker Alert – Changing requirements for NSW rail construction workers
• 11/06/2021 – Rail Industry Worker News – RIW News #38 – Release of new National Matrices
• 21/05/2021 – Rail Industry Worker News – An update from RIW and the Chief Medical Officers
• 21/04/2021 – Rail Industry Worker Alert – Important alert about RIW Vircarda Messaging
• 10/04/2021 – Rail Industry Worker Update – Updating your email communication preferences for RIW System Notifications
• 09/04/2021 – Rail Industry Worker Update – The RIW App is now available for immediate download
• 08/04/2021 – Rail Industry Worker Update – The RIW System and associated services are now available for use
• 02/04/2021 – Rail Industry Worker News for RIW Cardholders – RIW System & myRIW Service Interruption (8 April 2021, 10:00-22:00hrs AEST) and PAA Update
• 02/04/2021 – Rail Industry Worker News for Access Controllers & Spot Checkers – RIW App Service Interruption (8 April 2021, 10:00-22:00hrs AEST)
• 31/03/2021 – Rail Industry Worker News #37 – Messaging, Virtual Cards and RIW System Update Reminder
• 25/03/2021 – Rail Industry Worker News #36 – RIW System Update Release Notification (8 April 2021)
• 01/03/2021 – Rail Industry Worker News #35 – Launch of new RIW Support Tools, RIW System User Responsibilities & April 2021 Release
• 23/12/2020 – Rail Industry Worker News #34 – Rail Industry Worker Update
• 18/12/2020 – Rail Industry Worker News – We’ve updated our privacy documents
• 13/12/2020 – Rail Industry Worker Alert – RIW Service Request for Medical File Deletion now available
• 05/12/2020 – Rail Industry Worker Alert – RIW System change to Medical Provider functionality
• 27/11/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Monday 30 November 2020 (2200hrs AEST) to Tuesday 1 December 2020 (0200hrs AEST)
• 18/11/2020 – Rail Industry Worker Update – RIW App update for Android devices
• 06/11/2020 – Rail Industry Worker Update – New reports now available for RIW Advanced Project, Project and Site Administrators
• 08/09/2020 – Rail Industry Worker News #33 – RIW Program Rules for Blocks and Suspensions and Other News
• 31/08/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Wednesday 2 September 2020 (2200-2400hrs AEST)
• 27/08/2020 – Rail Industry Worker Alert – Access Controller – RIW App iOS Update
• 27/08/2020 – Rail Industry Worker Alert – Resolved: RIW E-Learning Outage Notification for 26-27 August 2020
• 24/08/2020 – Rail Industry Worker Alert – RIW E-Learning Outage Notification for 26-27 August 2020
• 17/07/2020 – Rail Industry Worker – Rail Industry Worker Hardware Update Webinar (Wed 22 July 2020, 1300 hrs AEST)
• 02/07/2020 – Rail Industry Worker Employer Update #32 – Permission Access Agreement
• 02/07/2020 – Rail Industry Worker Card Checker Update – Overview of minimum requirements to use RIW cards
• 24/06/2020 – Rail Industry Worker Employer Update #31 – 1 week to go to accept the Permission Access Agreement
• 24/06/2020 – Rail Industry Worker – You have 1 week to accept the RIW Permission Access Agreement
• 05/06/2020 – Rail Industry Worker Employer Update #30 – REMINDER: Important information for RIW Employers about the Permission Access Agreement
• 05/06/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
• 21/05/2020 – Rail Industry Worker Employer Update #29 – Important information for RIW Employers about the Permission Access Agreement
• 21/05/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
• 07/05/2020 – Rail Industry Worker Employer Update #28 – RIW & ARTC protecting workers during COVID19, Assessable job roles update
• 29/04/2020 – Rail Industry Worker Employer Update #27 – Update to Permission Access Agreement
• 29/04/2020 – Rail Industry Worker – Update to Permission Access Agreement
• 20/04/2020 – Rail Industry Worker Employer Update #26 – RIW System Mini Release + Outage, Subscription Renewal Emails, Covid-19 Update
• 03/04/2020 – Rail Industry Worker Employer Update #25 – COVID-19 Update, Annual Company Subscription Reminder, RIW Breathalyser Integration
• 18/03/2020 – Rail Industry Worker Employer Update #24 – Releasing workers in the RIW system, new Quick Guides, Covid-19 update
• 11/03/2020 – Rail Industry Worker Employer Update #23 – Have your cardholders accepted the Permission Access Agreement?
• 14/02/2020 – Rail Industry Worker Employer Alert – Update to RIW system payment issue (PayPal)
• 11/02/2020 – Rail Industry Worker Employer Update #22 – Assessable job roles update, ARTC NSW Network Rule Change, Virtual Card Poster, PayPal Issue, RIW System Update Information Sessions
• 10/02/2020 – RIW System Payment Issue (PayPal)
• 20/01/2020 – Rail Industry Worker Employer Update #21 – RIW Web Card Reader + RIW App
• 15/01/2020 – Rail Industry Worker Employer Update #20 – Successful deployment of the RIW System Release
• 15/01/2020 – Important Information for Access Controllers & Spot Checkers – Successful deployment of the RIW System Release
• 13/01/2020 – Rail Industry Worker Employer Update #19 – RIW System Update Release & Outage Notification
• 13/01/2020 – Important Information for Access Controllers & Spot Checkers – RIW System Release Update + RIW App Outage 2200hrs 14 January 2020
• 08/01/2020 – Rail Industry Worker Employer Update #18 – New User Permissions + Reminder System Update Information Sessions
• 03/01/2020 – RIW System Outage Notification for 3 January 2020
• 24/12/2019 – Rail Industry Worker – Update to Permission Access Agreement and Privacy Policy
• 24/12/2019 – A message from the Rail Industry Worker Program – Merry Christmas and RIW Service Desk availability + RIW System Update Information Sessions
• 17/12/2019 – Rail Industry Worker Employer Update #17 – RIW System Release Update and Information Sessions + ARTC eTAP
• 11/12/2019 – Rail Industry Worker Employer Update #16 – REMINDER – TfNSW to fully transition to the RIW Program by 13 December 2019
• 04/12/2019 – Rail Industry Worker Employer Update #15 – ID Checks Overview + ARTC NSW Network Rule Change (Training)
• 25/11/2019 – Rail Industry Worker Employer Update #14 – TfNSW to fully transition to the RIW Program by 13 December 2019
• 21/11/2019 – Rail Industry Worker Employer Newsletter #13 – Keeping company details up to date
• 11/11/2019 – Rail Industry Worker Employer Newsletter #12 – Service Requests Overview
• 01/11/2019 – Rail Industry Worker Employer Newsletter #11 – Medicals Overview, Amendments to DPTI Operator Roles, ID Check System Improvements
• 31/10/2019 – RIW System Outage Notification for 31 October 2019 – ID Check Module
• 25/10/2019 – Rail Industry Worker Employer Newsletter #10 – Virtual RIW card
• 16/10/2019 – Rail Industry Worker Employer Update #9 – Competencies Overview
• 09/10/2019 – Rail Industry Worker Employer Update #8 – Job Roles Overview
• 01/10/2019 – Rail Industry Worker Employer Update #7 – RIW Project Sites, TfNSW Transition & Training
• 13/09/2019 – Rail Industry Worker Employer Update #6 – Employing and releasing workers in the RIW system
• 06/09/2019 – Rail Industry Worker Employer Update #5 – RIW System Update
• 03/09/2019 – Rail Industry Worker Employer Update #4 – Missing workers
• 15/08/2019 – Rail Industry Worker Employer Update #3 – Data migration update, missing job roles and competencies, Network Operator workarounds
• 19/07/2019 – Rail Industry Worker Employer Update #2 – Data migration update
• 10/07/2019 – Rail Industry Worker Employer Update #1 – System goes live, key information, paying your annual company subscription