News & Updates

• 29/07/2022 – Rail Industry Worker News – Benefits of virtual RIW cards, understanding cardholder relations and how to raise a service request
• 04/07/2022 – Rail Industry Worker News – Upcoming software release, new direct RIW card application service and more
• 21/06/2022 – Rail Industry Worker Update – Keep your RIW System account credentials private and secure
• 09/06/2022 – Rail Industry Worker Update – Annual RIW card fee increase and software update
• 08/03/2022 – Rail Industry Worker Update – Managing allocated items in the RIW System
• 23/02/2022 – Rail Industry Worker News – AusRAIL PLUS, ID checks and supporting mental health
• 08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Administrator Users
• 08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Medical Provider Users
• 08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Training Provider Users
• 20/12/2021 – Rail Industry Worker News – Season’s Greetings from the Rail Industry Worker Program
• 20/12/2021 – Rail Industry Worker Update – Logging out of the RIW App
• 13/12/2021 – Rail Industry Worker Update – New National refresher competencies now available for inclusion on existing Network and Employer job roles
• 07/12/2021 – Rail Industry Worker Update – RIW Kiosk – Improvement release, site requirements and safety briefings
• 12/11/2021 – Rail Industry Worker Update – New RIW System Report Available
• 18/10/2021 – Rail Industry Worker News – RIW System E-Learning Platform Upgrade Notification
• 29/09/2021 – Rail Industry Worker Update – RIW USER FUNCTIONALITY Notification for COVID-19 (NSW and VIC ONLY)
• 28/09/2021 – Rail Industry Worker Alert – RIW PREMIUM USER Notification for COVID-19
• 27/09/2021 – COVID NSW Declaration 2021 – COVID Declaration form 2021
• 27/09/2021 – COVID VIC Declaration 2021 – COVID Declaration form 2021
• 27/09/2021 – NSW Guidelines for PE for COVID Recording – Guidelines 2021
• 27/09/2021 – VIC Guidelines for PE for COVID Recording – Guidelines 2021
• 02/09/2021 – Rail Industry Worker News – RIW System Release Outage Notification for Thursday 16 September (1200-2400hrs AEST)
• 12/08/2021 – Rail Industry Worker Alert – Changing requirements for NSW rail construction workers
• 11/06/2021 – Rail Industry Worker News – RIW News #38 – Release of new National Matrices
• 21/05/2021 – Rail Industry Worker News – An update from RIW and the Chief Medical Officers
• 21/04/2021 – Rail Industry Worker Alert – Important alert about RIW Vircarda Messaging
• 10/04/2021 – Rail Industry Worker Update – Updating your email communication preferences for RIW System Notifications
• 09/04/2021 – Rail Industry Worker Update – The RIW App is now available for immediate download
• 08/04/2021 – Rail Industry Worker Update – The RIW System and associated services are now available for use
• 02/04/2021 – Rail Industry Worker News for RIW Cardholders – RIW System & myRIW Service Interruption (8 April 2021, 10:00-22:00hrs AEST) and PAA Update
• 02/04/2021 – Rail Industry Worker News for Access Controllers & Spot Checkers – RIW App Service Interruption (8 April 2021, 10:00-22:00hrs AEST)
• 31/03/2021 – Rail Industry Worker News #37 – Messaging, Virtual Cards and RIW System Update Reminder
• 25/03/2021 – Rail Industry Worker News #36 – RIW System Update Release Notification (8 April 2021)
• 01/03/2021 – Rail Industry Worker News #35 – Launch of new RIW Support Tools, RIW System User Responsibilities & April 2021 Release
• 23/12/2020 – Rail Industry Worker News #34 – Rail Industry Worker Update
• 18/12/2020 – Rail Industry Worker News – We’ve updated our privacy documents
• 13/12/2020 – Rail Industry Worker Alert – RIW Service Request for Medical File Deletion now available
• 05/12/2020 – Rail Industry Worker Alert – RIW System change to Medical Provider functionality
• 27/11/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Monday 30 November 2020 (2200hrs AEST) to Tuesday 1 December 2020 (0200hrs AEST)
• 18/11/2020 – Rail Industry Worker Update – RIW App update for Android devices
• 06/11/2020 – Rail Industry Worker Update – New reports now available for RIW Advanced Project, Project and Site Administrators
• 08/09/2020 – Rail Industry Worker News #33 – RIW Program Rules for Blocks and Suspensions and Other News
• 31/08/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Wednesday 2 September 2020 (2200-2400hrs AEST)
• 27/08/2020 – Rail Industry Worker Alert – Access Controller – RIW App iOS Update
• 27/08/2020 – Rail Industry Worker Alert – Resolved: RIW E-Learning Outage Notification for 26-27 August 2020
• 24/08/2020 – Rail Industry Worker Alert – RIW E-Learning Outage Notification for 26-27 August 2020
• 17/07/2020 – Rail Industry Worker – Rail Industry Worker Hardware Update Webinar (Wed 22 July 2020, 1300 hrs AEST)
• 02/07/2020 – Rail Industry Worker Employer Update #32 – Permission Access Agreement
• 02/07/2020 – Rail Industry Worker Card Checker Update – Overview of minimum requirements to use RIW cards
• 24/06/2020 – Rail Industry Worker Employer Update #31 – 1 week to go to accept the Permission Access Agreement
• 24/06/2020 – Rail Industry Worker – You have 1 week to accept the RIW Permission Access Agreement
• 05/06/2020 – Rail Industry Worker Employer Update #30 – REMINDER: Important information for RIW Employers about the Permission Access Agreement
• 05/06/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
• 21/05/2020 – Rail Industry Worker Employer Update #29 – Important information for RIW Employers about the Permission Access Agreement
• 21/05/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
• 07/05/2020 – Rail Industry Worker Employer Update #28 – RIW & ARTC protecting workers during COVID19, Assessable job roles update
• 29/04/2020 – Rail Industry Worker Employer Update #27 – Update to Permission Access Agreement
• 29/04/2020 – Rail Industry Worker – Update to Permission Access Agreement
• 20/04/2020 – Rail Industry Worker Employer Update #26 – RIW System Mini Release + Outage, Subscription Renewal Emails, Covid-19 Update
• 03/04/2020 – Rail Industry Worker Employer Update #25 – COVID-19 Update, Annual Company Subscription Reminder, RIW Breathalyser Integration
• 18/03/2020 – Rail Industry Worker Employer Update #24 – Releasing workers in the RIW system, new Quick Guides, Covid-19 update
• 11/03/2020 – Rail Industry Worker Employer Update #23 – Have your cardholders accepted the Permission Access Agreement?
• 14/02/2020 – Rail Industry Worker Employer Alert – Update to RIW system payment issue (PayPal)
• 11/02/2020 – Rail Industry Worker Employer Update #22 – Assessable job roles update, ARTC NSW Network Rule Change, Virtual Card Poster, PayPal Issue, RIW System Update Information Sessions
• 10/02/2020 – RIW System Payment Issue (PayPal)
• 20/01/2020 – Rail Industry Worker Employer Update #21 – RIW Web Card Reader + RIW App
• 15/01/2020 – Rail Industry Worker Employer Update #20 – Successful deployment of the RIW System Release
• 15/01/2020 – Important Information for Access Controllers & Spot Checkers – Successful deployment of the RIW System Release
• 13/01/2020 – Rail Industry Worker Employer Update #19 – RIW System Update Release & Outage Notification
• 13/01/2020 – Important Information for Access Controllers & Spot Checkers – RIW System Release Update + RIW App Outage 2200hrs 14 January 2020
• 08/01/2020 – Rail Industry Worker Employer Update #18 – New User Permissions + Reminder System Update Information Sessions
• 03/01/2020 – RIW System Outage Notification for 3 January 2020
• 24/12/2019 – Rail Industry Worker – Update to Permission Access Agreement and Privacy Policy
• 24/12/2019 – A message from the Rail Industry Worker Program – Merry Christmas and RIW Service Desk availability + RIW System Update Information Sessions
• 17/12/2019 – Rail Industry Worker Employer Update #17 – RIW System Release Update and Information Sessions + ARTC eTAP
• 11/12/2019 – Rail Industry Worker Employer Update #16 – REMINDER – TfNSW to fully transition to the RIW Program by 13 December 2019
• 04/12/2019 – Rail Industry Worker Employer Update #15 – ID Checks Overview + ARTC NSW Network Rule Change (Training)
• 25/11/2019 – Rail Industry Worker Employer Update #14 – TfNSW to fully transition to the RIW Program by 13 December 2019
• 21/11/2019 – Rail Industry Worker Employer Newsletter #13 – Keeping company details up to date
• 11/11/2019 – Rail Industry Worker Employer Newsletter #12 – Service Requests Overview
• 01/11/2019 – Rail Industry Worker Employer Newsletter #11 – Medicals Overview, Amendments to DPTI Operator Roles, ID Check System Improvements
• 31/10/2019 – RIW System Outage Notification for 31 October 2019 – ID Check Module
• 25/10/2019 – Rail Industry Worker Employer Newsletter #10 – Virtual RIW card
• 16/10/2019 – Rail Industry Worker Employer Update #9 – Competencies Overview
• 09/10/2019 – Rail Industry Worker Employer Update #8 – Job Roles Overview
• 01/10/2019 – Rail Industry Worker Employer Update #7 – RIW Project Sites, TfNSW Transition & Training
• 13/09/2019 – Rail Industry Worker Employer Update #6 – Employing and releasing workers in the RIW system
• 06/09/2019 – Rail Industry Worker Employer Update #5 – RIW System Update
• 03/09/2019 – Rail Industry Worker Employer Update #4 – Missing workers
• 15/08/2019 – Rail Industry Worker Employer Update #3 – Data migration update, missing job roles and competencies, Network Operator workarounds
• 19/07/2019 – Rail Industry Worker Employer Update #2 – Data migration update
• 10/07/2019 – Rail Industry Worker Employer Update #1 – System goes live, key information, paying your annual company subscription

RIW Promotions

The RIW Program has developed collateral to assist the industry with the promotion of the Rail Industry Worker Program.

RIW Program Overview

This flyer provides a general overview of the Rail Industry Worker Program.

• RIW Program Overview Flyer

RIW Posters

Posters can be downloaded and used for work sites and offices. The posters carry important messages about updating personal details, setting up a MyRIW account, using the new RIW card and promotion of the virtual RIW card. 

• RIW Site Posters
• Virtual Card Poster

RIW Merchandise

• RIW High-Vis Vest – This specially designed high-vis vest can be used by Network or company RIW champions. Please email [email protected] to request a vest, including name, email address, post address and vest size.
• RIW Promotional Business Cards – this printable business card lists some of the support channels available to contact the RIW Program.