News and Latest Rail Updates | Rail Industry Worker

21/04/2021 – Rail Industry Worker Alert – Important alert about RIW Vircarda Messaging
10/04/2021 – Rail Industry Worker Update – Updating your email communication preferences for RIW System Notifications
09/04/2021 – Rail Industry Worker Update – The RIW App is now available for immediate download
08/04/2021 – Rail Industry Worker Update – The RIW System and associated services are now available for use
02/04/2021 – Rail Industry Worker News for RIW Cardholders – RIW System & myRIW Service Interruption (8 April 2021, 10:00-22:00hrs AEST) and PAA Update
02/04/2021 – Rail Industry Worker News for Access Controllers & Spot Checkers – RIW App Service Interruption (8 April 2021, 10:00-22:00hrs AEST)
31/03/2021 – Rail Industry Worker News #37 – Messaging, Virtual Cards and RIW System Update Reminder
25/03/2021 – Rail Industry Worker News #36 – RIW System Update Release Notification (8 April 2021)
01/03/2021 – Rail Industry Worker News #35 – Launch of new RIW Support Tools, RIW System User Responsibilities & April 2021 Release
23/12/2020 – Rail Industry Worker News #34 – Rail Industry Worker Update
18/12/2020 – Rail Industry Worker News – We’ve updated our privacy documents
13/12/2020 – Rail Industry Worker Alert – RIW Service Request for Medical File Deletion now available
05/12/2020 – Rail Industry Worker Alert – RIW System change to Medical Provider functionality
27/11/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Monday 30 November 2020 (2200hrs AEST) to Tuesday 1 December 2020 (0200hrs AEST)
18/11/2020 – Rail Industry Worker Update – RIW App update for Android devices
06/11/2020 – Rail Industry Worker Update – New reports now available for RIW Advanced Project, Project and Site Administrators
08/09/2020 – Rail Industry Worker News #33 – RIW Program Rules for Blocks and Suspensions and Other News
31/08/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Wednesday 2 September 2020 (2200-2400hrs AEST)
27/08/2020 – Rail Industry Worker Alert – Access Controller – RIW App iOS Update
27/08/2020 – Rail Industry Worker Alert – Resolved: RIW E-Learning Outage Notification for 26-27 August 2020
24/08/2020 – Rail Industry Worker Alert – RIW E-Learning Outage Notification for 26-27 August 2020
17/07/2020 – Rail Industry Worker – Rail Industry Worker Hardware Update Webinar (Wed 22 July 2020, 1300 hrs AEST)
02/07/2020 – Rail Industry Worker Employer Update #32 – Permission Access Agreement
02/07/2020 – Rail Industry Worker Card Checker Update – Overview of minimum requirements to use RIW cards
24/06/2020 – Rail Industry Worker Employer Update #31 – 1 week to go to accept the Permission Access Agreement
24/06/2020 – Rail Industry Worker – You have 1 week to accept the RIW Permission Access Agreement
05/06/2020 – Rail Industry Worker Employer Update #30 – REMINDER: Important information for RIW Employers about the Permission Access Agreement
05/06/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
21/05/2020 – Rail Industry Worker Employer Update #29 – Important information for RIW Employers about the Permission Access Agreement
21/05/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
07/05/2020 – Rail Industry Worker Employer Update #28 – RIW & ARTC protecting workers during COVID19, Assessable job roles update
29/04/2020 – Rail Industry Worker Employer Update #27 – Update to Permission Access Agreement
29/04/2020 – Rail Industry Worker – Update to Permission Access Agreement
20/04/2020 – Rail Industry Worker Employer Update #26 – RIW System Mini Release + Outage, Subscription Renewal Emails, Covid-19 Update
03/04/2020 – Rail Industry Worker Employer Update #25 – COVID-19 Update, Annual Company Subscription Reminder, RIW Breathalyser Integration
18/03/2020 – Rail Industry Worker Employer Update #24 – Releasing workers in the RIW system, new Quick Guides, Covid-19 update
11/03/2020 – Rail Industry Worker Employer Update #23 – Have your cardholders accepted the Permission Access Agreement?
14/02/2020 – Rail Industry Worker Employer Alert – Update to RIW system payment issue (PayPal)
11/02/2020 – Rail Industry Worker Employer Update #22 – Assessable job roles update, ARTC NSW Network Rule Change, Virtual Card Poster, PayPal Issue, RIW System Update Information Sessions
10/02/2020 – RIW System Payment Issue (PayPal)
20/01/2020 – Rail Industry Worker Employer Update #21 – RIW Web Card Reader + RIW App
15/01/2020 – Rail Industry Worker Employer Update #20 – Successful deployment of the RIW System Release
15/01/2020 – Important Information for Access Controllers & Spot Checkers – Successful deployment of the RIW System Release
13/01/2020 – Rail Industry Worker Employer Update #19 – RIW System Update Release & Outage Notification
13/01/2020 – Important Information for Access Controllers & Spot Checkers – RIW System Release Update + RIW App Outage 2200hrs 14 January 2020
08/01/2020 – Rail Industry Worker Employer Update #18 – New User Permissions + Reminder System Update Information Sessions
03/01/2020 – RIW System Outage Notification for 3 January 2020
24/12/2019 – Rail Industry Worker – Update to Permission Access Agreement and Privacy Policy
24/12/2019 – A message from the Rail Industry Worker Program – Merry Christmas and RIW Service Desk availability + RIW System Update Information Sessions
17/12/2019 – Rail Industry Worker Employer Update #17 – RIW System Release Update and Information Sessions + ARTC eTAP
11/12/2019 – Rail Industry Worker Employer Update #16 – REMINDER – TfNSW to fully transition to the RIW Program by 13 December 2019
04/12/2019 – Rail Industry Worker Employer Update #15 – ID Checks Overview + ARTC NSW Network Rule Change (Training)
25/11/2019 – Rail Industry Worker Employer Update #14 – TfNSW to fully transition to the RIW Program by 13 December 2019
21/11/2019 – Rail Industry Worker Employer Newsletter #13 – Keeping company details up to date
11/11/2019 – Rail Industry Worker Employer Newsletter #12 – Service Requests Overview
01/11/2019 – Rail Industry Worker Employer Newsletter #11 – Medicals Overview, Amendments to DPTI Operator Roles, ID Check System Improvements
31/10/2019 – RIW System Outage Notification for 31 October 2019 – ID Check Module
25/10/2019 – Rail Industry Worker Employer Newsletter #10 – Virtual RIW card
16/10/2019 – Rail Industry Worker Employer Update #9 – Competencies Overview
09/10/2019 – Rail Industry Worker Employer Update #8 – Job Roles Overview
01/10/2019 – Rail Industry Worker Employer Update #7 – RIW Project Sites, TfNSW Transition & Training
13/09/2019 – Rail Industry Worker Employer Update #6 – Employing and releasing workers in the RIW system
06/09/2019 – Rail Industry Worker Employer Update #5 – RIW System Update
03/09/2019 – Rail Industry Worker Employer Update #4 – Missing workers
15/08/2019 – Rail Industry Worker Employer Update #3 – Data migration update, missing job roles and competencies, Network Operator workarounds
19/07/2019 – Rail Industry Worker Employer Update #2 – Data migration update
10/07/2019 – Rail Industry Worker Employer Update #1 – System goes live, key information, paying your annual company subscription

RIW Promotions

The RIW Program has developed collateral to assist industry with promotion of the Rail Industry Worker Program.

RIW Program Overview

This flyer provides a general overview of the Rail Industry Worker Program.

RIW Program Overview Flyer

RIW Posters

Posters can be downloaded and used for work sites and offices. The posters carry important messages about updating personal details, setting up a MyRIW account, using the new RIW card and promotion of the virtual RIW card.

RIW Merchandise

RIW High-Vis Vest – This specially designed high-vis vest can be used by Network or company RIW champions. Please email [email protected] to request a vest, including name, email address, post address and vest size.
RIW Promotional Business Cards – this printable business card lists some of the support channels available to contact the RIW Program.

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