News & Updates

• 31/03/2021 – Rail Industry Worker News #37 – Messaging, Virtual Cards and RIW System Update Reminder
• 25/03/2021 – Rail Industry Worker News #36 – RIW System Update Release Notification (8 April 2021)
• 01/03/2021 – Rail Industry Worker News #35 – Launch of new RIW Support Tools, RIW System User Responsibilities & April 2021 Release
• 23/12/2020 – Rail Industry Worker News #34 – Rail Industry Worker Update
• 18/12/2020 – Rail Industry Worker News – We’ve updated our privacy documents
• 13/12/2020 – Rail Industry Worker Alert – RIW Service Request for Medical File Deletion now available
• 05/12/2020 – Rail Industry Worker Alert – RIW System change to Medical Provider functionality
• 27/11/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Monday 30 November 2020 (2200hrs AEST) to Tuesday 1 December 2020 (0200hrs AEST)
• 18/11/2020 – Rail Industry Worker Update – RIW App update for Android devices
• 06/11/2020 – Rail Industry Worker Update – New reports now available for RIW Advanced Project, Project and Site Administrators
• 08/09/2020 – Rail Industry Worker News #33 – RIW Program Rules for Blocks and Suspensions and Other News
• 31/08/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Wednesday 2 September 2020 (2200-2400hrs AEST)
• 27/08/2020 – Rail Industry Worker Alert – Access Controller – RIW App iOS Update
• 27/08/2020 – Rail Industry Worker Alert – Resolved: RIW E-Learning Outage Notification for 26-27 August 2020
• 24/08/2020 – Rail Industry Worker Alert – RIW E-Learning Outage Notification for 26-27 August 2020
• 17/07/2020 – Rail Industry Worker – Rail Industry Worker Hardware Update Webinar (Wed 22 July 2020, 1300 hrs AEST)
• 02/07/2020 – Rail Industry Worker Employer Update #32 – Permission Access Agreement
• 02/07/2020 – Rail Industry Worker Card Checker Update – Overview of minimum requirements to use RIW cards
• 24/06/2020 – Rail Industry Worker Employer Update #31 – 1 week to go to accept the Permission Access Agreement
• 24/06/2020 – Rail Industry Worker – You have 1 week to accept the RIW Permission Access Agreement
• 05/06/2020 – Rail Industry Worker Employer Update #30 – REMINDER: Important information for RIW Employers about the Permission Access Agreement
• 05/06/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
• 21/05/2020 – Rail Industry Worker Employer Update #29 – Important information for RIW Employers about the Permission Access Agreement
• 21/05/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
• 07/05/2020 – Rail Industry Worker Employer Update #28 – RIW & ARTC protecting workers during COVID19, Assessable job roles update
• 29/04/2020 – Rail Industry Worker Employer Update #27 – Update to Permission Access Agreement
• 29/04/2020 – Rail Industry Worker – Update to Permission Access Agreement
• 20/04/2020 – Rail Industry Worker Employer Update #26 – RIW System Mini Release + Outage, Subscription Renewal Emails, Covid-19 Update
• 03/04/2020 – Rail Industry Worker Employer Update #25 – COVID-19 Update, Annual Company Subscription Reminder, RIW Breathalyser Integration
• 18/03/2020 – Rail Industry Worker Employer Update #24 – Releasing workers in the RIW system, new Quick Guides, Covid-19 update
• 11/03/2020 – Rail Industry Worker Employer Update #23 – Have your cardholders accepted the Permission Access Agreement?
• 14/02/2020 – Rail Industry Worker Employer Alert – Update to RIW system payment issue (PayPal)
• 11/02/2020 – Rail Industry Worker Employer Update #22 – Assessable job roles update, ARTC NSW Network Rule Change, Virtual Card Poster, PayPal Issue, RIW System Update Information Sessions
• 10/02/2020 – RIW System Payment Issue (PayPal)
• 20/01/2020 – Rail Industry Worker Employer Update #21 – RIW Web Card Reader + RIW App
• 15/01/2020 – Rail Industry Worker Employer Update #20 – Successful deployment of the RIW System Release
• 15/01/2020 – Important Information for Access Controllers & Spot Checkers – Successful deployment of the RIW System Release
• 13/01/2020 – Rail Industry Worker Employer Update #19 – RIW System Update Release & Outage Notification
• 13/01/2020 – Important Information for Access Controllers & Spot Checkers – RIW System Release Update + RIW App Outage 2200hrs 14 January 2020
• 08/01/2020 – Rail Industry Worker Employer Update #18 – New User Permissions + Reminder System Update Information Sessions
• 03/01/2020 – RIW System Outage Notification for 3 January 2020
• 24/12/2019 – Rail Industry Worker – Update to Permission Access Agreement and Privacy Policy
• 24/12/2019 – A message from the Rail Industry Worker Program – Merry Christmas and RIW Service Desk availability + RIW System Update Information Sessions
• 17/12/2019 – Rail Industry Worker Employer Update #17 – RIW System Release Update and Information Sessions + ARTC eTAP
• 11/12/2019 – Rail Industry Worker Employer Update #16 – REMINDER – TfNSW to fully transition to the RIW Program by 13 December 2019
• 04/12/2019 – Rail Industry Worker Employer Update #15 – ID Checks Overview + ARTC NSW Network Rule Change (Training)
• 25/11/2019 – Rail Industry Worker Employer Update #14 – TfNSW to fully transition to the RIW Program by 13 December 2019
• 21/11/2019 – Rail Industry Worker Employer Newsletter #13 – Keeping company details up to date
• 11/11/2019 – Rail Industry Worker Employer Newsletter #12 – Service Requests Overview
• 01/11/2019 – Rail Industry Worker Employer Newsletter #11 – Medicals Overview, Amendments to DPTI Operator Roles, ID Check System Improvements
• 31/10/2019 – RIW System Outage Notification for 31 October 2019 – ID Check Module
• 25/10/2019 – Rail Industry Worker Employer Newsletter #10 – Virtual RIW card
• 16/10/2019 – Rail Industry Worker Employer Update #9 – Competencies Overview
• 09/10/2019 – Rail Industry Worker Employer Update #8 – Job Roles Overview
• 01/10/2019 – Rail Industry Worker Employer Update #7 – RIW Project Sites, TfNSW Transition & Training
• 13/09/2019 – Rail Industry Worker Employer Update #6 – Employing and releasing workers in the RIW system
• 06/09/2019 – Rail Industry Worker Employer Update #5 – RIW System Update
• 03/09/2019 – Rail Industry Worker Employer Update #4 – Missing workers
• 15/08/2019 – Rail Industry Worker Employer Update #3 – Data migration update, missing job roles and competencies, Network Operator workarounds
• 19/07/2019 – Rail Industry Worker Employer Update #2 – Data migration update
• 10/07/2019 – Rail Industry Worker Employer Update #1 – System goes live, key information, paying your annual company subscription

RIW Promotions

The RIW Program has developed collateral to assist industry with promotion of the Rail Industry Worker Program.

RIW Program Overview

This flyer provides a general overview of the Rail Industry Worker Program.

• RIW Program Overview Flyer

RIW Posters

Posters can be downloaded and used for work sites and offices. The posters carry important messages about updating personal details, setting up a MyRIW account, using the new RIW card and promotion of the virtual RIW card. 

• RIW Site Posters
• Virtual Card Poster

RIW Merchandise

• RIW High-Vis Vest – This specially designed high-vis vest can be used by Network or company RIW champions. Please email [email protected] to request a vest, including name, email address, post address and vest size.
• RIW Promotional Business Cards – this printable business card lists some of the support channels available to contact the RIW Program.