Newsletter 10

Employer Administrator Newsletter #10





The Rail Industry Worker Program (RIW) provides a national competency framework for rail workers across Australia. Virtual RIW cards are an exciting new feature. Let’s take a closer look…

We all use physical smartcards every day, for example credit cards, access control cards, and the Rail Industry Worker card. One of the features of the new RIW Program is that cardholders can now be issued a digital version of the RIW card, which can be stored on their smartphone and used immediately.

The virtual RIW card can be scanned/swiped in the same way as the physical RIW card, enabling Access Controllers and Spot Checkers to verify job roles, competencies and any associated work restrictions prior to granting access to a worksite. They can also view the shift history of a Rail Industry Worker to confirm fitness for duty.

When a worker uses their virtual RIW card on site, the QR code refreshes after being swiped. When not being used, the QR code automatically refreshes every 30 seconds, ensuring the integrity and security of the cardholder’s details.

In this update


Virtual RIW Card overview
How are virtual RIW cards stored?
How are virtual RIW cards requested?
How to install the Vircarda App and the virtual RIW card
SuccessFactors and RIW Integration

HOW ARE VIRTUAL RIW CARDS STORED?

Virtual RIW cards are maintained in a virtual wallet app called Vircarda, which is a comprehensive, highly secure virtual smartcard app that securely stores and manages virtual smartcards on mobile devices in a digital wallet. Vircarda is available for both iOS and Android devices. You can download the Vircarda App here.


HOW ARE VIRTUAL RIW CARDS REQUESTED?

When a virtual RIW card is requested by an Employer Administrator, a unique email and/or SMS is sent to the cardholder providing a unique personal registration number and PIN. These are required to add the virtual RIW card to the Vircarda App. Please refer to the Quick Guide – How to order RIW cards, or where necessary the Quick Guide – Reissuing a virtual card.
 

HOW TO INSTALL THE VIRCARDA APP AND VIRTUAL RIW CARD

When a virtual RIW card is ordered for a rail worker, they will be sent simple instructions on how to install the Vircarda App and virtual RIW card. However, more in-depth instructions can be found in the Quick Guide – Vircarda App and the Virtual RIW Card.

SUCCESSFACTORS AND RIW INTEGRATION

Does your company use SuccessFactors to manage employees? If so, we are looking for volunteers to participate in a working group to explore the integration of SuccessFactors with the RIW Program. If interested, please email [email protected].
 

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