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Contact Us
Contact Network Operators
Every rail network operator can provide advice on the specific requirements for compliance on their network, as well as guidance regarding the business rules governing working on their railway.
| Organisation | Website | |
| Australian Rail Track Corporation (ARTC) | https://www.artc.com.au/ | [email protected] |
| Country Regional Network | https://www.transport.nsw.gov.au/projects/current-projects/country-regional-network-crn | [email protected] |
| Metro Trains Melbourne | http://metrotrains.com.au/ | [email protected] |
| Queensland Rail | https://www.queenslandrail.com.au/ | [email protected] |
| Public Transport Authority WA | https://www.pta.wa.gov.au/ | trackacce[email protected] |
| Transport for NSW | https://www.transport.nsw.gov.au/ | [email protected] |
| SA Department of Planning, Transport and Infrastructure | https://www.dpti.sa.gov.au/ | [email protected] |
| V/Line | https://www.vline.com.au/ | [email protected] |
Get in Touch
If you require assistance with general RIW enquiries, using the RIW System or card related issues, then the RIW Service Desk can help 24 hours a day, 7 days a week, 365 days a year.
Alternatively, please log through a Service Request using the Service Request option via Contact Us.
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