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Contact Us
Contact Network Operators
Network Operators can be contacted to provide advice on the specific requirements for compliance on their network.
| Organisation | Website | |
| Adelaide Metropolitan Passenger Rail Network (AMPRN) – Keolis Downer Adelaide | https://www.keolisdowneradelaide.com.au/ | [email protected] |
| Adelaide Tram Network – Torrens Connect | https://torrensconnect.com.au/ | [email protected] |
| Australian Rail Track Corporation (ARTC) | https://www.artc.com.au/ | [email protected] |
| Carmichael Rail Network | https://www.bowenrail.com.au | [email protected] |
| Country Regional Network – UGL Regional Linx (UGLRL) | https://www.uglregionallinx.com.au | [email protected] |
| Metro Trains Melbourne (MTM) | http://metrotrains.com.au/ | c[email protected] |
| Queensland Rail (QR) | https://www.queenslandrail.com.au/ | [email protected] |
| Public Transport Authority Western Australia (PTA WA) | https://www.pta.wa.gov.au/ | [email protected] |
| Transport for NSW (TfNSW) | https://www.transport.nsw.gov.au/ | [email protected] |
| V/Line | https://corporate.vline.com.au/Contractors-tenders/Contractors/ | [email protected] |
Get in Touch
If you require assistance with general RIW enquiries, using the RIW System or card related issues, then the RIW Service Desk can help 24 hours a day, 7 days a week, 365 days a year.
Alternatively, please log through a Service Request using the Service Request option via Contact Us.
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