Every rail network operator can provide advice on the specific requirements for compliance on their network, as well as guidance regarding the business rules governing working on their railway.
Organisation | Website | |
Australian Rail Track Corporation (ARTC) | https://www.artc.com.au/ | [email protected] |
Country Regional Network | https://www.transport.nsw.gov.au/projects/current-projects/country-regional-network-crn | [email protected] |
Metro Trains Melbourne | http://metrotrains.com.au/ | [email protected] |
Queensland Rail | https://www.queenslandrail.com.au/ | [email protected] |
Public Transport Authority WA | https://www.pta.wa.gov.au/ | [email protected] |
Transport for NSW | https://www.transport.nsw.gov.au/ | [email protected] |
SA Department of Planning, Transport and Infrastructure | https://www.dpti.sa.gov.au/ | [email protected] |
V/Line | https://www.vline.com.au/ | [email protected] |
If you require assistance with general RIW enquiries, using the RIW System or card related issues, then the RIW Service Desk can help 24 hours a day, 7 days a week, 365 days a year.
Alternatively, please log through a Service Request using the Service Request option via Contact Us.