Contact Us - Rail Industry Worker

Contact Network Operators

Network Operators can be contacted to provide advice on the specific requirements for compliance on their network.

Organisation	Website	Email
Adelaide Metropolitan Passenger Rail Network (AMPRN) – Keolis Downer Adelaide	https://www.keolisdowneradelaide.com.au/	[email protected]
Adelaide Tram Network – Torrens Connect	https://torrensconnect.com.au/	[email protected]
Australian Rail Track Corporation (ARTC)	https://www.artc.com.au/	[email protected]
Country Regional Network – UGL Regional Linx (UGLRL)	https://www.uglregionallinx.com.au	[email protected]
Metro Trains Melbourne (MTM)	http://metrotrains.com.au/	[email protected]
Queensland Rail (QR)	https://www.queenslandrail.com.au/	[email protected]
Public Transport Authority Western Australia (PTA WA)	https://www.pta.wa.gov.au/	[email protected]gov.au
Transport for NSW (TfNSW)	https://www.transport.nsw.gov.au/	[email protected]
V/Line	https://corporate.vline.com.au/Contractors-tenders/Contractors/	[email protected]

Get in Touch

If you require assistance with general RIW enquiries, using the RIW System or card related issues, then the RIW Service Desk can help 24 hours a day, 7 days a week, 365 days a year.