Contact Us



Contact Network Operators

Every rail network operator can provide advice on the specific requirements for compliance on their network, as well as guidance regarding the business rules governing working on their railway.




Get in Touch

If you require assistance with general RIW enquiries, using the RIW System or card related issues, then the RIW Service Desk can help 24 hours a day, 7 days a week, 365 days a year.

1300 101 682

Alternatively, please log through a Service Request using the Service Request option via Contact Us.


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