Stakeholders


Key RIW Program Stakeholders

RIW Program Owner

Australasian Railway Association (ARA)

The Australasian Railway Association (ARA) is the peak body for the rail sector in Australia and New Zealand. The ARA represents more than 150 member organisations including passenger and freight operators, track owners and managers, suppliers, manufacturers, contractors and consultants. Members include listed and private rail-related companies, government agencies and franchisees.

The ARA promotes the amenity and economic benefits of the rail sector by advocating for favourable policy and regulation. They provide numerous events throughout the year for networking and business development opportunities, encouraging and facilitating collaboration and sharing within the rail industry by connecting individuals and organisations to their network around Australia, New Zealand and the globe. They also have a range of initiatives to attract and retain graduates, school leavers and employees to the rail sector including actions to attract and retain young professionals and women.

The ARA owns and endorses the RIW Program on behalf of its members and industry.

For more detailed information about the ARA, visit www.ara.net.au


National RIW Program Governance Committee Representatives

Australian Rail Track Corporation (ARTC)

Email: [email protected]

The Australian Rail Track Corporation (ARTC) is proud to be a vital part of the transport supply chain and the economic development of Australia. We are unashamed champions of rail as a cost efficient, reliable, safe and responsible mode of transport. Across five states we manage and maintain a large 8,500km rail network. We’ve invested billions of dollars to build, extend and upgrade our network to get freight off the road and onto rail. That’s good for business, motorists, the environment and communities.

We work with rail operators to provide access to rail for businesses and producers across Australia. If you need to move large volumes of freight, we can help you do it, from fresh produce to coal and timber to aggregates. We manage the seamless, safe transit of hundreds of freight and passenger trains across our network every day.

We continue to meet the changing needs of our customers and seek to grow our organisation safely and in environmentally responsible ways. We are committed to the health and safety of our people, the environment and the communities in which we operate. In all our efforts, we aim to be inclusive and build pride and loyalty in our workforce.

For more detailed information about ARTC, visit artc.com.au


South Australian Department of Planning Transport and Infrastructure (DPTI)

Email: [email protected]

The South Australian Department of Planning Transport and Infrastructure (DPTI) on behalf of the Rail Commissioner maintains all rail infrastructure and provides tram and train services within metropolitan Adelaide.

Adelaide’s passenger rail network comprises 132 kilometres of railway track on the Seaford, Gawler, Outer Harbor, Belair, Grange and Tonsley Lines, including 40 kilometres of electrified railway, 88 railway stations, 84 level crossings, 18 electric railcar sets (4 more to be delivered soon) and 87 diesel railcars.

The rail network also includes 15 kilometres of 600 volt tramline, 29 tram stops, 15 Flexity trams and 6 Citadis trams.

Visit www.dpti.sa.gov.au


Transport for NSW (TfNSW)

Email: [email protected] 

The Transport cluster comprises Transport for NSW (TfNSW) and an extended network of other agencies, including rail operators. TfNSW sets the strategic direction for transport and works in partnership with government transport operating agencies and private service providers to deliver improved transport outcomes for the community and economy of NSW.

Sydney Trains operates quick, frequent and reliable trains in the greater Sydney suburban area. Sydney Trains also operates and maintains the metropolitan rail network and provide maintenance services to NSW Trains. NSW Trains manages the operation of NSW TrainLink, providing services between Sydney and the Hunter, Central Coast, Blue Mountains, Southern Highlands and Illawarra and South Coast regions, as well as Regional services around NSW and to Brisbane, Canberra and Melbourne.

For more information, visit transport.nsw.gov.au


Metro Trains Melbourne (MTM)

Email: [email protected]

Metro – or Metro Trains Melbourne – operates 226 six carriage trains across 988 kilometres of track, transporting 450,000 customers each day. We aim to encourage the Melbourne community’s vibrant and ever evolving lifestyles by providing a seamless transport solution to keep individuals connected.

Metro is a consortium of rail and construction businesses, all of which have unrivalled credentials. The Metro team draws on the strengths and experience of three leading rail industry organisations: Hong Kong’s MTR Corporation, Australia’s John Holland Group and UGL Rail, a division of United Group Limited.

Metro is strongly committed to providing the Melbourne community and its visitors with a comfortable, safe and reliable train network as part of an interconnected public transport service, striving to rival the world’s best.

For more detailed information about Metro, visit www.metrotrains.com.au


Queensland Rail (QR)

Email: [email protected]

Queensland Rail’s purpose is to provide a safe, reliable, on-time, value for money and customer focused rail service that benefits the community, supports industry and is integrated with the public transport system. Queensland Rail has fixed and other assets valued at approximately $7 billion and it’s network extends more than 6,600 kilometres across the state. The business operates three core services across multiple customer markets: Citytrain, Travel and Tourism, Regional Network and Freight.

Queensland Rail employs more than 6,800 people and recognises that its employees are its greatest assets. The organisation is committed to ensuring its workplace is a safe, inclusive and enjoyable environment where our people work together to help achieve its strategic and operational objectives.

Visit the Queensland Rail page here.


The Public Transport Authority of Western Australia (PTA WA)

Email: [email protected]

The Public Transport Authority of Western Australia is responsible for the operation of all bus, train and ferry public transport services in the greater Perth metropolitan area under the Transperth brand.

In regional Western Australia, we operate public transport services in regional centres under the TransRegional brand; road coach and rail passenger services to regional areas under the Transwa brand; and administer and manage School Bus Services.

In addition to operating these transport services, we design, build and maintain public transport infrastructure and protect the long-term viability of Western Australia’s rail corridor and railway infrastructure.

We deliver public transport services seven days a week and in some cases, provide supporting services up to 24 hours a day.

For more information about the Public Transport Authority of Western Australia, visit pta.wa.gov.au


V/Line

Email: [email protected]

V/Line, as a brand, has provided public transport services to regional Victoria for over 30 years. Each week, V/Line schedules more than 1,980 train services between Melbourne and regional centres including:

  • Geelong and Warrnambool
  • Ballarat, Maryborough and Ararat
  • Bendigo, Swan Hill and Echuca
  • Seymour, Shepparton and Albury
  • Traralgon, Sale and Bairnsdale

More than 1,360 V/Line-branded coach services connect with the rail network and serve regional Victorian communities. Some of our coach services also link Victoria with South Australia, New South Wales and the Australian Capital Territory. Private sector operators provide all V/Line-branded coach services under the management of V/Line. As well as being a public transport operator, V/Line also leases, provides access to and maintains over 3,520 kilometres of rail track used by passengers and freight rail operators. V/Line is a major employer with a workforce of 1,964 including many who live and work in regional Victoria. V/Line is experiencing a period of ‘unprecedented growth’ seeing patronage of 20.8 million train and coach trips in 2017-18, an increase of 8 percent on the previous financial year.

For more detailed information about V/Line, visit vline.com.au


John Holland Rail

John Holland Rail is the largest private rail contracting company in Australia and delivers project management, asset management, engineering, construction and maintenance services to the public and private railway sectors throughout Australia and internationally.

At John Holland we’re up for the challenge of improving lives.

By finding solutions to complex challenges and opportunities, we transform communities to make them easier to move around, more connected and better to live in.

We work in Australia, New Zealand and South East Asia, offering services from infrastructure and property development to rail and building.

We always go further in serving the needs of our customers, putting ourselves in their shoes and ensuring we deliver not only for them – but for their customers too.

For us, it’s not about what we do, but why we do it and who will benefit.

We believe in sticking right beside our customers through every link of the project lifecycle to make sure the future of our cities and regional centres are as bright as they can be.

Our parent company, CCCI, is a wholly owned subsidiary of China Communications Construction Company Limited (CCCC), which is listed on the Hong Kong (1800.HK) and Shanghai Stock Exchanges (601800SH).

CCCC is one of the world’s largest infrastructure construction companies. It is currently ranked #110 on the Fortune 500 list and #3 in Global Contractors by Engineering News Record (ENR). It is well recognised for technical expertise and execution of complex infrastructure including bridges, high speed rail, deep water port development and social infrastructure.

As the overseas investment arm of CCCC, CCCI is well-positioned to invest abroad on behalf of CCCC and finance CCCC’s projects through diversified funding channels, with four core business segments:

  • Direct investment in overseas businesses
  • Relevant project financing
  • Cross-border M&As
  • Overseas asset management and operations

Learn more about CCCI and CCCC.

We’ve unveiled a new brand for John Holland. People have always been at the heart of John Holland – and now they’re at the heart of our brand.

From humble beginnings almost 70 years ago, John Holland has been driving positive change in Australia, and is now one of the nation’s leading infrastructure and property companies.

From Parliament House to the Alice to Darwin Rail Link, from the MCG’s Great Southern Stand to Sydney Metro, we’ve had a hand in the Australia we all know today.

With our new ownership, new leadership team, expanded market offering and mega project wins – we’re not the same company we’ve always been.

As we evolve and grow, we wanted to take advantage of this incredible time in our history to create a brand that captures who we are, what we stand for and where we’re heading.

We’re a business that believes in improving people’s lives and embracing challenges so we can make a difference where it counts. Traditionally, infrastructure companies have focused on what they do and how they do it. We want to shift our focus on why we do what we do, our purpose.

For more information about John Holland Rail, visit jhrailtraining.com.au


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