Two-factor authentication is coming to Rail Industry Worker

This new feature will be released in October 2022

Soon we’ll be introducing two-factor authentication (2FA) to make your RIW account even more secure. 

 

What’s changing?

You will need to authenticate your profile every day you log in, or more frequently if using a private or incognito browser. When you log in to the RIW System, we will require you to produce a combination of your username and password and one of the following authentication methods:

• Email security code
• SMS security code
• Authenticator App security code

What you need to do?

To best protect your account, make sure your email address is up to date in the RIW System before 12 October 2022.

 

After the system release on 12 October 2022, you will also be able to add your mobile number to your user profile and install the Authenticator App. We will provide you with instructions on how to do this once functionality is available.

 

As a company, if you need to create additional logins for system users, please follow our instructions on creating colleague logins to ensure all users have their own unique profile with unique email address.

 

Helpful information

For more guidance visit our article on getting ready for two-factor authentication.

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