RIW App update for Android devices
Please update the Android version of your RIW App now
The RIW (NFC) App and RIW (QR) App used on Android devices has now been consolidated into one app to provide Access Controllers and Spot Checkers with QR scanning and near field communication (NFC) card reading based on the capabilities of the device on which it is installed. This means devices with and without NFC card reading can now all use the new combined application.
We will therefore be retiring the RIW (QR) app at a future date. If you are currently using this on a device without NFC, you should uninstall this and download the new combined version at your convenience. This will ensure you continue to benefit from any future upgrades to the new combined RIW App.
If automatic updates is enabled on your smart device and you have the current RIW (NFC) version, then the app will update automatically. If you do not have automatic updates enabled, or have the RIW (QR) version installed on your smart device, then you can download the new App on Google Play by searching for RIW or clicking on the Google Play logo below.
Frequently Asked Questions
How do I search for the new app in the Google Play Store?
The old version of the apps were named RIW (NFC) and RIW (QR). The new version will just be titled RIW. You can search for RIW in the Google Play store or visit the direct link to download the app here.
What is the version number of the new RIW App?
The new RIW App will be version 1.1.
Will my old version of the RIW App stop working?
No. The old version of the RIW (NFC) App will continue to work until the new version is installed. The RIW (QR) version of the App will shortly be decommissioned, so we recommend updating to the new RIW App at the earliest convenience.
What happens to my swipe history? Do I lose it?
No. Any existing team and swipe history should be retained following the update.
Where can I find more information about how to use the RIW App?
We have created some useful articles and videos in the RIW Access Controller and Spot Checker Knowledge Centre for using the RIW App. In particular, please have a look at: