How do I search for the new app in the Google Play Store?
The old version of the apps were named RIW (NFC) and RIW (QR). The new version will just be titled RIW. You can search for RIW in the Google Play store or visit the direct link to download the app here.
What is the version number of the new RIW App?
The new RIW App will be version 1.1.
Will my old version of the RIW App stop working?
No. The old version of the RIW (NFC) App will continue to work until the new version is installed. The RIW (QR) version of the App will shortly be decommissioned, so we recommend updating to the new RIW App at the earliest convenience.
What happens to my swipe history? Do I lose it?
No. Any existing team and swipe history should be retained following the update.
Where can I find more information about how to use the RIW App?
We have created some useful articles and videos in the RIW Access Controller and Spot Checker Knowledge Centre for using the RIW App. In particular, please have a look at: