Upcoming software release, new direct RIW card application service and more
Upcoming RIW System software release
In October the RIW System will release over 90 system improvements. We have worked with industry and listened to your feedback, delivering new features or fixes to ensure the RIW System continues to provide a system fit for industry. Some of the new features include:
Enhanced RIW System user interface controls including improvements to navigation, buttons, data grids and additional personalised in-app help.
Additional system notifications via SMS and email to keep companies and cardholders up to date.
A map view of active workers swiped into site.
Better overall visitor management with the ability to define site hosts.
Updates to myRIW allowing cardholders to end their employment relationships and to access and view their competency evidence.
Improved security with multi-factor authentication for all logins.
Scheduling function for existing reports for on-time reporting.
Advanced options for recording additional medical information and drug and alcohol tests.
Multiple upgrades to kiosk functionality.
We will keep you informed about the changes and system downtime as we get closer to our release date. You can always keep up to date with what is changing in the RIW System by visiting our System Updates page.
New direct RIW card application service available to potential rail industry workers
Reducing the cost and administrative burden to employers; cardholders pay for their first-year subscription while MTA relieves the administrative burden of the new cardholder workflow including employment requests, ID check management and card issuance etc.
Card applications are processed on business days only and take approximately 2 days to complete. You can direct new workers to rail to apply for an RIW card here.
Power BI reporting now available
Microsoft Power BI connects to the RIW System, allowing modelling and visualisation of important RIW cardholder data. You can use Power BI to create dynamic reports that allow you to analyse, share and promote insights across your company while maintaining data accuracy, consistency and security.
If you are interested in Power BI integration, you must have your own Microsoft Power BI license and complete the E-Learning course for $25+GST. Once complete, RIW System Microsoft Power BI integration will be granted.
System feature: marking a cardholder as new to industry
The RIW System enables companies to mark a cardholder as new to industry. This notification/flag appears on the cardholder’s profile when swiping on to a site, which informs the Access Controller or Spot Checker that the cardholder may be new to site, inexperienced and require additional supervision.
Revised charters for the NRIW governance structure
The National Rail Industry Worker Governance Committee (NRIWGC) was previously established to develop and manage the ongoing operations of the RIW Program. Made up of representatives from accredited rail transport operators, infrastructure organisations and principal contractor organisations, the NRIWGC has now been divided into three functioning committees with a different purpose for each:
National Rail Industry Worker Operations Committee (NRIWOC)
National Rail Industry Worker Matrices Committee (NRIWMC)
National Rail Industry Worker Advisory Committee (NRIWAC)
Responsible for overseeing the performance and operations of the program in line with the RIW Services Agreement.
Responsible for developing and delivering standardised national job matrices, simplifying competency requirements, and providing consistency and transportability across participating rail operators.
Responsible for managing the governance, risk, and strategy arrangements for the RIW Program.