SYSTEM UPDATE RELEASE INFORMATION
Please refer to the System Updates page on the RIW website for the full list of improvements and fixes made during this release.
To support the release, all User Guides in the RIW system will be updated to reflect the changes and be available from 15 January 2020. To access these guides, log into the RIW system using your credentials, then the appropriate guide will be available as a link in the top right-hand corner of the screen.
In addition, Quick Guides will be updated as required with relevant release information and be available from 15 January 2020. These guides provide a simple overview of some of the more commonly used functions in the RIW system. You can access all the Quick Guides on the RIW website.
It is also important that all Access Controllers and Spot Checkers update their RIW App to the newest version after the release, especially if they are required to award site-based competencies to cardholders. We’ll also be emailing them directly to inform them to update their apps, however, you can direct them to the Download Apps page on the RIW website for more information.