Updating your communication preferences

Message for Employer Administrators

Following the deployment of the RIW System Release, Employer Admins can now update their email communication preferences, which includes cardholder subscription, medical and competency expiry notifications.

By default, RIW System notifications were switched ON for all Employer Admins, and as such, notification emails have already been received by users. However, some Employer Admins have expressed concern at the number of emails received, so we have responded by switching the default to OFF for all users.

As previously communicated, a full list of items that were released can be found on the System Updates page on the RIW website.  You can also view our short training videos on the release for Standard Employers and Network Operators/Premium Functionality Employers.

And remember, the RIW Knowledge Centre is always available for RIW participants to find answers to any questions they might have. Just type key words into the search bar or browse the specific information categories to find what you are looking for.