To ensure we adopt best practice when verifying high-risk competencies and to reduce the potential for fraudulent competency certificates, the RIW Program implemented the following protocol over a6-month transition period on 1 July 2022.
All Registered Training Providers (RTOs) issuing Network-Based competencies must aim to comply with the following three options when issuing certificates:
The RTO can introduce QR codes on all Network-Based competency certificates issued to students to ensure back-to-source verification can be performed by the RIW Service Desk. Several third-party providers can assist with this.
The RTO can use a fee-for-service offering by the RIW Service Desk to upload network competencies to the RIW cardholders’ profile on the RTO’s behalf. A service request will be made available soon on the RIW website to facilitate this.
Fee per upload: Single or batch loading of competencies @ $1.50 per competency upload.
Hourly rate: RIW Service Desk can upload competencies @ $120 per hour. Note: you must procure a minimum 4-hour block.
Monthly Service Fee: On quote.
RTOs may use a combination of any or all of the options above.
Network-Based competencies issued from 1 January 2023 that do not comply with the above options will be rejected during verification by the RIW Service Desk.
Need more info?
To support changes to the Network-Based competency verification process we will be providing an Information Session and an RTO User Administration Training Session.
Please attend our information session on Thursday17 November (13:30-15:00hrs AEDT) to learn more about what is coming and why.
This change process has been developed in order to protect the integrity of RIW System data. In the lead-up and during the transition period, we invite RIW System administrators responsible for uploading evidence to a training session on Wednesday 30 November (13:00-15:00hrs AEDT) to cover the new process and an RIW System and Business Rule demonstration.
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