Partners



RIW Program Technology and Service Partners


Metro Trains Australia

Metro Trains Australia (MTA) is a consortium of rail and construction businesses with unrivalled credentials. The MTA team draws on the strengths and experience of three leading rail industry organisations: Hong Kong’s MTR Corporation, Australia’s John Holland Group and UGL Rail, a division of United Group Limited.

MTA proudly delivers the Rail Industry Worker (RIW) Program for Australian rail industry workers on behalf of the ARA, effective 28 June 2019.

For more information, visit http://metrotrainsau.com/


Acorn

Designed to consolidate disparate learning systems, Acorn supports internal and external audiences, including employees, partners, customers, and members, in the one platform. With multi-tenancy, customisable branding, and centralised admin and reporting, Acorn enables organisations to provide personalised experiences with all learner groups. This unified approach gives L&D, HR, and people leaders a clear view of training impact—linking learning directly to business performance.

Acorn Capability-Led Performance & Learning Software


OracleCMS is a 100% Australian owned and managed organisation, passionate about the delivery of exemplary customer service solutions and use of intelligent technology.

OracleCMS has over 16 years’ experience in dealing with a multitude of clients including being the preferred supplier for local government services across Australia, forming close long-term partnerships with government bodies and private enterprises.

In addition to this, OracleCMS also provide services to industry leaders in various market sectors, such as Mining, Automotive, Healthcare and Insurance, Retail and eCommerce, Telecommunications, Transport and Logistics, Facilities Management, Tourism and Travel, FMCG (Fast-moving consumer products), and a myriad of other ASX 200 companies.

OracleCMS has become one of Australia’s leading outsourcing providers; we service hundreds of companies across multiple industry sectors. We are a trusted, award winning brand for Customer Management Solutions and we envelop an array of platforms for organisations. We provide our clients with the most suitable solutions:

  • Contact Centre 
  • AI Workflow Chat Bots 
  • Back Office 
  • Consulting 
  • Big Data 
  • Software 
  • Web Development 
  • Voice 
  • Telephony 
  • Multi Tenancy 
  • Scalable 
  • Fully Blended contact centre solutions

OracleCMS is committed to working closely with MTA in ensuring a seamless transition of services and a positive experience for all users. 


Placard

Placard is a SME organisation and has been in existence since 1987 employing 164 staff and currently produces in excess of 90 million cards per annum.

Placard holds a leading position across a diverse range of card markets including identification and licences, financial services, healthcare and transport. Placard provides a one-stop-shop in card production offering card design, manufacture, personalisation, fulfilment and collateral supply.

Today, the company operates as the largest Australian-based production facility that is accredited by all four major payment schemes. Placard also has a high secure Visa & MasterCard personalisation facility in Auckland.

Placard’s strategy has been to build on the current foundations of its local service and supply with global partnerships, continuous improvement programs and capital expenditure in equipment and technology. Our vision is to deliver value to our stakeholders and enhance our customers’ experience.

Placard’s business model enables us to offer competitive pricing with a high standard of service and quality. Placard’s vision is “to be the best value for money card Manufacturer and Personalisation Company in Australia and New Zealand”. We believe that keeping our purpose simple and direct translates well throughout our company as a whole and ensures that staff from management to operator level is across our vision that the entire organisation strives for.


Causeway Technologies

Trusted across the globe, Causeway offers leading digital solutions for anyone in the built environment sector. From design to completion, Causeway’s software solutions unify teams, processes, and data, reducing risk, enhancing profitability, and driving positive change for over 3,000 customers.

Causeway is the lead software solutions partner supporting the delivery of the Rail Industry Worker program on behalf of the Australasian Railway Association.

The solution – based on our proven market-leading Causeway SkillGuard technology – provides a single, central source of information that securely stores, records and surfaces all relevant worker information and is designed to uniquely identify and check the credentials held on a worker’s smartcard. This includes: skills, qualifications, job roles and a wide range of additional information. This in turn confirms the worker’s ability to safely perform specific tasks and roles on the national rail infrastructure, assuring full authority to work at all times. The system also provides virtual smartcards that work alongside the physical version to provide maximum flexibility and resilience, as well as myRIW, enabling individual workers to access and help maintain their own record.

For more information, visit Causeway construction and maintenance management software | Causeway


GBG Australia

GBG is the leading expert in global identity and location tech, enabling safe and rewarding digital lives for genuine people, everywhere.   

For over 30 years, we have combined global data with our innovative technology to make sure that genuine people everywhere can digitally prove who they are regardless of age, location or background.  

We are an essential ingredient that protects against digital crime, strengthens business resilience and drives responsible growth, at scale, across a diverse range of sectors. Today, our team of over 1,100 people serve more than 20,000 customers globally.  

Data Verification – GBG’s identity verification solution helps organisations verify customer identities quickly and securely using trusted data sources from over 50 countries. It reduces fraud, supports global compliance and accelerates onboarding by matching identity data in real-time. Benefit from fewer manual checks, improved customer conversion, and greater operational efficiency all whilst meeting regulatory requirements with confidence.

Biometric Verification – GBG helps organisations verify identities quickly and securing through our biometric identity verification solution. Using facial recognition and passive liveness detection it confirms genuine presence and identity ownership in real-time, protecting against deepfakes, stolen IDs and presentation attacks whilst streamlining customer verification and reducing onboarding friction.

Document Authentication – GBG’s document authentication verifies IDs in seconds using advanced forensic checks and a global library of over 8,500 government-issued documents. With 98% tamper detection accuracy and NFC chip reading, it delivers high-assurance identity verification. Organisations benefit from strong fraud protection, streamlined onboarding, and improved compliance across digital and in-person channels.  

Contact GBG today to learn how you can connect safely with every genuine identity


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