About RIW

The Rail Industry Worker Program (RIW) is a national competency management framework for rail workers across Australia.


About the RIW Program


The RIW Program is owned by the Australasian Railway Association (ARA) and is endorsed by all of its member organisations. The RIW Program also meets regulatory requirements and complies with Rail Safety National Law.

The RIW Program supports the rail industry by giving participant organisations full visibility of workers moving between projects and employers, maintaining a single electronic record about each worker’s health, education and competencies. This ensures that work is carried out by qualified people and enhances overall safety on rail networks across Australia.

The RIW Program has undergone a significant change, as it moved from service provider Pegasus to new service provider Metro Trains Australia on 28 June 2019.

Note: Transport for NSW will be adopting a phased approach to the new RIW system and cards. While employer administrators should continue to order cards and verify competencies in the new RIW System, workers in the Transport Cluster (TfNSW; Sydney Trains; Sydney Metro; NSW Trains; RMS) should continue using the Pegasus card and system until notified that the transition to Metro Trains Australia is complete.  




Benefits of the RIW Program

The RIW Program offers many benefits to the local rail industry in Australia:

  • National competency database for rail workers
  • Strong focus on data protection, privacy and security
  • Smart device enabled system
  • Capability for both physical and virtual smartcards
  • Light reliance on hardware, smartcards read from smartphone
  • No ‘pre-association’ required; associate by scanning smartcard
  • Competencies and medicals uploaded by approved assessing bodies
  • Ability to record a card holder’s attendance at project site briefings
  • Site-based competency function can send alerts directly to site personnel
  • Online ID checks with no need to visit Australia Post
  • Less time off tools for rail workers
  • Improved fatigue management across the rail industry
  • Service desk available 24x7x365 to all RIW participants
  • Accessible myRIW feature gives card holders visibility of their online profile



RIW Registration

Follow these steps to register a new company in the RIW Program:

1. Complete the application form at https://app.riw.net.au/SkillSafe/CompanyRegistration. You will require a valid ABN to register, and you must provide company details such as address and a primary contact, who will be the person we contact regarding registration. You must also specify the size of your company, that is, how many workers you employ. This is your payment tier, which is used to calculate your annual company subscription. Once approved, the primary contact will be emailed with log in details. NOTE: If your company does not have a valid ABN (ie. the company resides in a country other than Australia), please contact the RIW Service Desk on 1300 101 682, as your company will need to be manually set up in the RIW system.

2. When the primary contact first logs into the system, the only available function is to pay the annual company subscription. Payment can be made with a credit card or PayPal. For larger companies, please contact [email protected] regarding a pay on account (POA) arrangement. Once payment is complete, full system functionality is granted to the company.

3. The primary contact may now add rail workers to the system. For instructions on how to do this, refer to the Quick Guide – New worker creation. Part of this includes undertaking the 100 Point ID check, which can be completed online.

4. Once the ID check is approved, you can request the RIW physical or virtual card for your worker. A virtual RIW card can be issued immediately (instructions are pushed to the workers phone or email) while the physical RIW card is printed and delivered by Australia Post. The company may elect to send the card to their company address, or to the workers home address.

5. You can now assign job roles and competencies to your worker, manage medical and drug and alcohol assessments, and manage worker medical restrictions.

6. Workers can now use their own individual worker portal called myRIW to manage their roles, competencies, update personal details and view any blocks or suspensions. This facility will assist the worker in taking ownership of their profile.


RIW Business Rules

RIW Business Rules provide the minimum acceptance criteria for the verification of competence across program participants.

Business Rules

To ensure that the RIW Program is fit for purpose and guided by industry, a governance committee was established comprising rail operators, track owners and rail contractors. The National Rail Industry Worker Governance Committee (NRIWGC) includes safety managers, competency managers, training managers and other professionals working for accredited rail operators, infrastructure organisations and rail contractor representatives. The NRIWGC is responsible for driving continuous improvement of the RIW Program through developing and reviewing the National Role Matrices and National Business Rules. The National Role Matrices provide standardised roles to allow more access and portability for rail workers across the Australian rail network. Where a Rail Operator still requires specific network roles and competencies, these are developed internally by each Rail Operator and form part of their network role matrices. In addition, both Rail Operators and Contractor Representatives also have the responsibility to develop employer-based roles and competencies, listing the specific requirements to hold the relevant roles for their organisation.

Business Rules have been developed to provide further consistency and an agreed minimum acceptance criteria for the verification of competence across RIW program participants. These underlying business rules provide guidance to the RIW Program Service Desk.

You can visit here to view business rules.


System Training & Support

The RIW System is designed for flexibility and reliability – and we’re here to help you along the way…





The following support tools have been developed to help everyone understand how to use the software. You’ll find How To Videos, System Walkthrough Videos, Quick Guides and FAQs.

How to Videos

How To Videos are short visual aids that support all user profiles and cover common system functions. These videos will get you up and running in just a few minutes.

This video is designed to assist Employer Administrators in adding a new worker to the RIW system- this is someone who has never had an RIW card before. It also contains step by step instructions of how to send an employment request to an existing RIW cardholder to gain access or visibility to their profile.

This video has been created for Employer and Project Administrators and provides step by step instructions on how to assign and suspend competencies to a workers profile. It also includes information on how to bulk upload the same competency to multiple workers.

This video is designed to assist Employer Administrators and Network Operators in managing Job role for RIW cardholders.
Network operators have the ability to suspend and lift the suspension of a Job Role.
Employer Administrators can assign job roles and send a job role to an approved Assessor for verification.

This video is designed to assist Employer Administrators in placing a work restriction and adding a risk assessment on a workers profile it also provides instructions on how to lift a work restriction or risk assessment that was placed by an Employer Administrator.

This video is designed to assist Employer, Project and Site Administrators as well as Registered Training Providers (RTOS) and the Service Desk in creating reports. Reports are able to provide valuable information and assist with managing your workforce.

This video is designed to assist Network Operators, Project and Site Administrators and contains a step by step walkthrough on how the Network Operator can create a project, add prerequisite competencies or access requirements. It also contains a step by step walkthrough on how the Project and Site Administrators can create sites and zones and set pre requisite competencies or access requirements.

This video is designed to assist Employer Administrators in creating and sending E-Learning requests to workers employed with your organisation.

This video is designed for Employer Administrators and contains step by step instructions on how to search for a worker who is employed within you company who is competent or the closest match to fulfil a specific job role.

This video is designed to provide assistance for Employer Administrators. It contains a step by step walkthrough on how to process your payments through PayPal.

This video is for Employer and Project Administrators. It contains step by step instructions on how to analyse the swipe and shift activity of cardholders. Project Administrators are also able to create a muster list of individuals who are swiped in a specific project, site or zone.

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System Walkthrough Videos

System Walkthrough Videos cover specific system functions in more detail, including key tasks performed by operators and employers when managing their workforce. Topics covered include approving an association, general governance, issuing projects to the contractor in charge, managing your workforce and completing key system functions.

This video is for Rail Industry Workers and contains a step by step walkthrough of the myRIW portal and its functions.

This video is designed to assist Authorised Health Professionals (AHPs). It provides step by step instructions of how add medical and drug and alcohol results to workers profiles within the RIW system.

This video has been created for Registered Training Providers (RTOs). It provides a step by step walkthrough of the RTOS functions within the RIW system.

This video is designed for Employers with Premium Functionality. It contains instructions on how to create and assign Employer Job Roles and Competencies, manage crews and allocate items to your workforce.

This video provides a system walkthrough for Network Operator Administrators. It contains step by step instructions to perform tasks relevant to Network Operator Administrators within the RIW system.

This video has been created for Employer Administrators and is designed to provide a system walkthrough of the key functions and tasks that an employer administrator performs within the RIW system.

This video is designed to assist Access Controllers and Spot Checkers. It contains step by step instructions on the functionality of the RIW app including how to perform swipes and spot checks.

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Quick Guides

The following Quick Guides are 1 to 2 pages of written information. They provide a very simple overview of some of the most commonly used functions within the RIW system.


Authorised Health Professionals



Find your nearest AHP


Use this search facility to find a local Authorised Health Professional (AHP). Note that some AHPs will take advantage of the direct upload capability, enabling them to speed up the process by loading medical results directly into the RIW System.

Practice name
Doctor name
Postcode
Country/State
SEARCH
Download full list of Authorised Health Professionals
Practice name Doctor’s name Suburb/City Category Direct Upload



AHP Scheme

The AHP Scheme provides a low maintenance and easily accessible directory of participating Authorised Health Professionals. Workers who require a medical assessment can search the RIW website for their closest participating AHP, who is empowered to conduct a medical examination that will be accepted by the participating RIW organisations.

The AHP Scheme is non-mandatory but has been created to provide national consistency and transferability across the rail industry by the Australasian Railway Association and Rail Industry Safety Standards Board (RISSB). It is the responsibility of the Network Operator to appoint and manage delegated Authorised Health Professionals and Chief Medical Officers.

Only those AHPs who have completed the RISSB training and assessment, as delivered by a recognised AHP trainer, will be displayed in the AHP list.

To become an RIW Program registered AHP, click here.

National Standard for Health Assessment of Rail Safety Workers

The National Standard for Health Assessment of Rail Safety Workers underpins the system for monitoring the health of rail safety workers in Australia. The national standard enables a consistent application of health standards across the rail industry.

Network Operators have a responsibility to minimise risks and protect the safety of the public, workers and the environment. Rail operators endorse selected doctors and health professionals to undertake medical assessments. All health assessments for rail safety workers are conducted in line with the current edition of the national standard.

The national standard was developed in consultation with industry, rail unions, rail safety regulators and health professionals to provide practical guidance for rail transport operators for managing the risks posed by the ill health of rail safety workers.

The National Transport Commission (NTC) reviews the national standard every three years. The 2017 Standard came into effect on 1 February 2017 and applies to all rail transport operators and to all rail safety workers in Australia.




AHP Training Program

The National Standard for Health Assessment of Rail Safety Workers provides guidance for rail transport operators to meet their legislative obligations in managing the risks posed by the ill-health of rail safety workers. That guidance includes the selection and management of the health professionals who carry out health assessments on behalf of those operators; referred to as Authorised Health Professionals (AHPs).

While the responsibility for selection and management of AHPs rests with the rail transport operators, a number of organisations are working together to establish a non-mandatory scheme to help embed the standard within the industry. The Rail Industry Safety Standards Board (RISSB) and the Australasian Railway Association (ARA), with the support of a cross-industry group of Chief Medical Officers (CMOs), are supporting the standard as a consistent approach to managing the health of rail workers across Australia.

RISSB works with CMO’s to develop and maintain a set of training materials to ensure that AHPs are trained to the standard, while the ARA captures the details of trained AHPs within the RIW System. The training program is considered best practice by the consulted Chief Medical Officers, even though it does not represent an official unit of competency or lead to a formal qualification.

For more information email [email protected] or contact the RIW Program Service Desk on 1300 101 682.

If you would like to organise a training session, scroll down to see a list of contacts who can deliver training to the national standard for Category 1, 2 and 3 rail medicals.

NameCompanyLocationContacts
Armand Casolin Sydney Trains NSW
Sydney 2000
[email protected]
02 8575 0495
Chris Walls KiwiRail NZ
Auckland 1351
[email protected]
+64 9 524 4137
Craig White Sonic HealthPlus Perth Airport WA
Perth Airport 6105
[email protected]
08 9230 0200
David Jones Sonic HealthPlus Brisbane CBD QLD
Brisbane 4000
[email protected]
07 3055 5971
Gina Campana V/Line Pty Ltd VIC
Melbourne 3000
[email protected]
03 9619 5010
Joel Silbert OSHGroup WA
Wembley 6913
[email protected]
08 6298 8400
June Sim Southbank Central WA
South Perth 6151
[email protected]
08 9367 2800
Keith Adam Sonic HealthPlus Brisbane CBD QLD
Brisbane 4000
[email protected]
1300 588 440
Maria Mazaheri Aurizon QLD
Brisbane 4000
[email protected]
07 3019 1818
Maureen McDonald Workforce Health Assessors TAS
Hobart 7000
[email protected]ha.net.au
0425 272 215
Stuart Turnbull Sonic HealthPlus Flagstaff VIC
Melbourne 3000
[email protected]
03 9224 8398
Thang Vuong Corporate Health Group Pty Ltd SA
Mile End 5031
[email protected]
08 8354 9800
Tim Drew Jobfit SA
Wayville 5034
[email protected]
08 8177 6800



AHP Registration Process

Authorised Health Professionals must meet specific selection criteria which focus on the health professional’s knowledge and understanding of the rail occupational environment. To register:

Step 1 – Talk with the relevant Rail Network Operator

Step 2 – Book in and attend training with one of the authorised Chief Medical Officer’s listed above

Step 3 – Supply your online training questionnaire to your AHP Trainer who will issue your RISSB certificate

Step 4 –Submit both the AHP certificate and signed Terms of Reference with your AHP registration request

Step 5 – MTA will update the approved AHP list




Partners of the AHP Scheme

Australasian Railway Association

The ARA is the peak body for rail in Australia and New Zealand, representing all sectors of the rail industry. The ARA owns the Rail Industry Worker Program (RIW), working with the program service provider Metro Trains Australia (MTA). The ARA oversees the national list of endorsed Authorised Health Professionals.

http://ara.net.au/

Rail Industry Safety Standards Board

The Rail Industry Safety Standards Board (RISSB) works with industry to provide training materials to ensure that medical professionals are trained against the National Standard for Health Assessment of Rail Safety Workers. RISSB will provide the medical professional with a certificate at the completion of training, which endorses them as an Authorised Health Professional.

http://www.rissb.com.au

Office of the National Rail Safety Regulator

The Office of the National Rail Safety Regulator (ONRSR) is an independent body corporate established under Rail Safety National Law. The primary objectives of ONRSR are to encourage and enforce safe railway operations and promote and improve national rail safety. ONRSR states that rail transport operators must ensure, so far as is reasonably practicable, that workers must be of sufficient health and fitness to carry out work safely. ONRSR reminds industry that it is the responsibility of the rail transport operator to determine whether a health professional is qualified to conduct rail safety worker health assessments.

http://www.onrsr.com.au/

National Transport Committee

The NTC is an independent advisory body that provides quality, impartial advice and national land transport reform proposals to government through the Transport and Infrastructure Council. The NTC reviews the National Standard for Health Assessment of Rail Safety Workers every three years.

http://www.ntc.gov.au/


Registered Training Organisations

Registered Training Organisations (RTOs) are the providers and assessors of rail based training.

Find a RTO

Nationally Recognised RTOs

Rail workers seeking to develop skills in specific rail related tasks can obtain their national units of competence from training providers approved by the Australian Skills Quality Authority (ASQA). To find a nationally approved training provider, visit training.gov.au

Network Operator Approved RTOs

Network Operators in various states require certain competencies to be obtained from specific training providers. The list of Network Operator Approved RTOs and the relevant courses can be found below.

RTOs
Network Operators
Accell Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

ARTC (relevant to June 2019)

TLIF2080 Safely Access the Rail Corridor

Lookout

Handsignaller

TFPC 3.1

TFPC 3.2

TFPC 3.3

PO Level 1

PO Level 2

PO Level 3

PO Level 4

Safeworking Level 1

Safeworking Level 2

Track Vehicle Operator - NSW ARTC NTSA Part B - NCOP

ARTC - Aluminothermic Welding

ARTC - Adjust rail

SA Track Worker Level 1

SA Track Worker Level 2

SA Track Worker Level 3

SA Track Worker Level 4Defined Interstate Network (CoP)

ARTC Addendum

ARTC No Authority Required - NAR

ARTC - Track Examiner

ARTC - Track Certifier

ARTC - Check and repair track geometry

ARTC - Examine track infrastructure

ARTC - Visually inspect track infrastructure

ARTC - Control Rail Traffic Movement

ARTC Track Force Protection Coordinator Level 3 - Victoria Safeworking requirement in VIC (TA20 territory)

QR

QR - Protection Officer 1 (PO1)

QR - Key Switching Signals

QR - Railway Track Signals

QR - Rail Corridor Protection Officer (RCPO)

QR - Protection Officer 2 (PO2 TOA)

QR - Handsignaller

QR - Protection Officer 2 (PO2 TWA)

QR - Communications

QR - Lookout Working

QR - Temporary Speed Restrictions

Working in Electrified territory

John Holland

All competencies currently on scope

V/Line

TLIF2080 Safely Access the Rail Corridor

DPTI

ASQA accredited courses are currently accepted.

Centre for Excellence in Rail Training Pty Ltd - CERT

TfNSW

TLIF2080 Safely Access the Rail Corridor

ARTC (relevant to June 2019)

TLIF2080 Safely Access the Rail Corridor

Lookout

Handsignaller

TFPC 3.1

TFPC 3.2

TFPC 3.3

PO Level 1

PO Level 2

PO Level 3

PO Level 4

Safeworking Level 1,Safeworking Level 2

Track Vehicle Operator - NSW ARTC NTSA Part B - NCOP

ARTC - Aluminothermic Welding

ARTC - Adjust rail

SA Track Worker Level 1

SA Track Worker Level 2,SA Track Worker Level 3

SA Track Worker Level 4Defined Interstate Network (CoP) ,ARTC Addendum,

ARTC No Authority Required - NAR,ARTC - Track Examiner,ARTC - Track Certifier,ARTC - Check and repair track geometry

ARTC - Examine track infrastructure

ARTC - Visually inspect track infrastructure

ARTC - Control Rail Traffic Movement,ARTC Track Force Protection Coordinator Level 3 - Victoria Safeworking requirement in VIC (TA20 territory)

QR

TLIF2080 Safely Access the Rail Corridor

QR - Protection Officer 1 (PO1)

QR - Key Switching Signals

QR - Railway Track Signals

QR - Rail Corridor Protection Officer (RCPO)

QR - Protection Officer 2 (PO2 TOA)

QR - Handsignaller

QR - Protection Officer 2 (PO2 TWA)

QR - Communications

QR - Lookout Working

QR - Temporary Speed Restrictions

Working in Electrified territory

MTM

TLIF2080 Safely Access the Rail Corridor (TTSA)TFPC 3.1 (From 01/10/2018)

TVO1(From 01/10/2018)

John Holland

All competencies currently on scope

V/Line

TLIF2080 Safely Access the Rail Corridor

TVO-01

TFPC 3.2

Handsignaller 2.2

DPTI

ASQA accredited courses are currently accepted.

Competency Australia Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

John Holland

All competencies currently on scope

DPTI

ASQA accredited courses are currently accepted.

DPTI Rail Operations Learning and Development unit

DPTI

TLIF2080 Safely Access the Rail Corridor

Go-Train Industry Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

ARTC (relevant to June 2019)

TLIF2080 Safely Access the Rail Corridor

Lookout

Handsignaller

TFPC 3.1

TFPC 3.2

TFPC 3.3

PO Level 1

PO Level 2

PO Level 3

PO Level 4

Safeworking Level 1,Safeworking Level 2

Track Vehicle Operator - NSW ARTC NTSA Part B - NCOP

ARTC - Aluminothermic Welding

ARTC - Adjust rail

SA Track Worker Level 1

SA Track Worker Level 2,SA Track Worker Level 3

SA Track Worker Level 4Defined Interstate Network (CoP) ,ARTC Addendum,

ARTC No Authority Required - NAR,ARTC - Track Examiner,ARTC - Track Certifier,ARTC - Check and repair track geometry

ARTC - Examine track infrastructure

ARTC - Visually inspect track infrastructure

ARTC - Control Rail Traffic Movement,ARTC Track Force Protection Coordinator Level 3 - Victoria Safeworking requirement in VIC (TA20 territory)

QR

QR - Protection Officer 1 (PO1)

QR - Key Switching Signals

QR - Railway Track Signals

QR - Rail Corridor Protection Officer (RCPO)

QR - Protection Officer 2 (PO2 TOA)

QR - Handsignaller

QR - Protection Officer 2 (PO2 TWA)

QR - Communications

QR - Lookout Working

QR - Temporary Speed Restrictions

Working in Electrified territory

DPTI

ASQA accredited courses are currently accepted.

H&I Safty and training P/L

John Holland

All competencies currently on scope

IAC Safety Services

John Holland

All competencies currently on scope

John Holland Group

MTM

TLIF2080 Safely Access the Rail Corridor

TTSA

Lookout

Handsignaller

TVO1

V/Line

TLIF2080 Safely Access the Rail Corridor

TVO-01

DPTI

ASQA accredited courses are currently accepted.

Metro Academy

TfNSW

TLIF2080 Safely Access the Rail Corridor

ARTC (relevant to June 2019)

TLIF2080 Safely Access the Rail Corridor

Lookout

Handsignaller

TFPC 3.1

TFPC 3.2

TFPC 3.3

MTM

TLIF2080 Safely Access the Rail Corridor

TLIF2080 Safely Access the Rail Corridor Refresher

TTSA

MCSR

MTM Safety & Environment

Lookout

Lookout Renewal

Handsignaller

Handsignaller Renewal

TFPC 3.1,TFPC 3.1 Renewal

TFPC 3.2

TFPC 3.2 Renewal,TFPC 3.3

TFPC 3.3 Renewal,TVO 1

TVO Renewal

Safeworking 1 (Competent Employee)

Permit to Work

OSO

V/Line

TLIF2080 Safely Access the Rail Corridor

TVO-01

TFPC 3.2

Handsignaller 2.2

DPTI

ASQA accredited courses are currently accepted.

Mrwed

John Holland

TLIF2080 Safely Access the Rail Corridor

DPTI

ASQA accredited courses are currently accepted.

Optec

John Holland

All competencies currently on scope

Pinnacle

John Holland

All competencies currently on scope

DPTI

ASQA accredited courses are currently accepted.

PTAWA

PTAWA

TLIF2080 Safely Access the Rail Corridor

PTA Training Certificate: SW

PTA Training Certificate: IA

PTA Training Certificate: PO1

PTA Training Certificate: PO2

PTA Training Certificate: PO3

PTA Training Certificate: PPO

PTA Training Certificate: RRV Safeworking

PTA Training Certificate: RTC Urban

PTA Training Certificate: RTC Country

PTA Training Certificate: OO

PTA Training Certificate: Track Machine

PTA Training Certificate: PRES

DPTI

ASQA accredited courses are currently accepted & PTWA

Queensland Rail

QR

QR Authority to Thermite Weld rail

QR Authority to Arc Weld rail

QR - Protection Officer 1 (PO1)

QR - Key Switching Signals

QR - Railway Track Signals

QR - Rail Corridor Protection Officer (RCPO)

QR - Protection Officer 2 (PO2 TOA)

QR - Handsignaller

QR - Protection Officer 2 (PO2 TWA)

QR - Communications

QR - Lookout Working

QR - Temporary Speed Restrictions

QR Authorised Person Card

QR - Protection Officer Psychometric Testing

QR - Handsignaller Psychometric Testing

Working in Electrified territory

Temporary Traction Bonding

DPTI

ASQA accredited courses are currently accepted.

Southern Cross Rail Training Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

DPTI

ASQA accredited courses are currently accepted.

Swetha International Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

QR

QR - Protection Officer 1 (PO1)

QR - Key Switching Signals

QR - Railway Track Signals

QR - Rail Corridor Protection Officer (RCPO)

QR - Protection Officer 2 (PO2 TOA)

QR - Handsignaller

QR - Protection Officer 2 (PO2 TWA)

QR - Communications

QR - Lookout Working

QR - Temporary Speed Restrictions

Working in Electrified territory

DPTI

ASQA accredited courses are currently accepted.

TfNSW

TfNSW

TLIF2080 Safely Access the Rail Corridor

John Holland

All competencies currently on scope

DPTI

ASQA accredited courses are currently accepted.

The Instruction Company Pty Ltd

ARTC (relevant to June 2019)

TLIF2080 Safely Access the Rail Corridor

Lookout

Handsignaller

TFPC 3.1

TFPC 3.2

TFPC 3.3

PO Level 1

PO Level 2

PO Level 3

PO Level 4

Safeworking Level 1,Safeworking Level 2

Track Vehicle Operator - NSW ARTC NTSA Part B - NCOP

ARTC - Aluminothermic Welding

ARTC - Adjust rail

SA Track Worker Level 1

SA Track Worker Level 2,SA Track Worker Level 3

SA Track Worker Level 4Defined Interstate Network (CoP) ,ARTC Addendum,

ARTC No Authority Required - NAR,ARTC - Track Examiner,ARTC - Track Certifier,ARTC - Check and repair track geometry

ARTC - Examine track infrastructure

ARTC - Visually inspect track infrastructure

ARTC - Control Rail Traffic Movement,ARTC Track Force Protection Coordinator Level 3 - Victoria Safeworking requirement in VIC (TA20 territory)

MTM

TLIF2080 Safely Access the Rail Corridor (TTSA)

Lookout

Handsignaller

TFPC 3.1

TFPC 3.2

TFPC 3.3

V/Line

TLIF2080 Safely Access the Rail Corridor

TFPC 3.2

Handsignaller 2.2

DPTI

ASQA accredited courses are currently accepted.

Train Me RTO Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

DPTI

ASQA accredited courses are currently accepted.

Training Ahead Australia

ARTC (relevant to June 2019)

TLIF2080 Safely Access the Rail Corridor

MTM

TVO 1 (From 04/01/2019)

V/Line

TLIF2080 Safely Access the Rail Corridor

TVO-01

DPTI

ASQA accredited courses are currently accepted.

Urban Rail Safety Pty Ltd

TfNSW

TLIF2080 Safely Access the Rail Corridor

DPTI

ASQA accredited courses are currently accepted.

V/Line Corporation

V/Line

TLIF2080 Safely Access the Rail Corridor

TFPC 3.3 & 3.2

TVO-01

TVO-02

Handsignaller 2.2

Safeworking Level 5 (competent person)

DPTI

ASQA accredited courses are currently accepted.

WAM

John Holland

TLIF2080 Safely Access the Rail Corridor

DPTI

ASQA accredited courses are currently accepted.

Direct Upload Capability

Some approved Registered Training Organisations (RTOs) are taking advantage of the direct upload capability in the RIW System. This enables the training provider to upload training certificates directly into the system, which saves time and means less time off tools for the rail industry worker. The list of RTOs using the direct upload capability can be found below.

Name Url Email City State Postcode
Contact Us



Contact Network Operators

Every rail network operator can provide advice on the specific requirements for compliance on their network, as well as guidance regarding the business rules governing working on their railway.




Get in Touch

If you require assistance with general RIW enquiries, using the RIW System or card related issues, then the RIW Service Desk can help 24 hours a day, 7 days a week, 365 days a year.

1300 101 682

Alternatively, please log through a Service Request using the Service Request option via Contact Us.


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