What happens with the worker subscription if the worker I want to employ fails their medical?

When registering a brand new RIW worker, a ‘basic’ profile containing the workers core details is created in the RIW system. At this stage there is no requirement for a worker payment subscription.

After the workers profile is created, the worker can undertake the required medical through a registered Authorised Health Professional (AHP). The AHP will upload the workers pass/fail certificate to the workers basic profile.

Naturally, if the worker fails the medical, the employer can choose not to employ the worker and simply insert a ‘leave date’ for the worker’s employment. Once this occurs, the worker’s profile will be removed from the employer’s account.

After the new RIW participant has passed the medical, then their employer can proceed with payment which will trigger the ID check step and card production.

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