Once your subscription payment has been processed and your card has been ordered by your RIW Employer Administrator, your physical card will be manufactured within 7 days and dispatched. As the physical card may take up to 14 days to arrive (location dependent), the employer can request you a virtual card free of charge, which allows you to use your RIW card immediately. If you have not received an email or SMS with instructions on how to set up your virtual card, please contact your Employer.