What fees are paid by companies?

For companies with RIW cardholders, there is a simple six-tier structure for calculating the annual company subscription fee. The fee is based on the number of primary RIW cardholders working for that company when Metro Trains Australia received migrated worker data from Pegasus on 20 May 2019, or when the company registered for the RIW Program. The fee covers multiple project sites run by an organisation for one annual fixed cost, which means that organisations pay once, rather than paying for each project site. The annual company subscription fee will be reviewed periodically.

The amount payable covers multiple features including:

  • All software features and functions including the main user interface, smartphone apps, 24 hour, 365 days a week Service Desk and Rail Industry Worker self-checking capability (myRIW)
  • Reporting configuration/design/creation
  • Additional new sites and zones for projects led by your organisation
  • Immediate worksite access following ID verification of new RIW Participants via e-Card
  • Direct uploading of competence evidence by participating training organisations and health professionals
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