RIW System E-Learning Platform Upgrade Notification
System E-Learning Platform Upgrade Notification
Message for RIW
Rail Industry Worker (RIW) System E-Learning Platform upgrade has
been scheduled for 27 October 2021 and will introduce some exciting
new features for flexible and convenient mobile device E-Learning
and improved user security. With such a big upgrade, we will
require a significant interruption to E-Learning Platform services.
Read on for more details.
27 October 2021, 08:30 hrs AEDT
Thursday 28 October 2021, 12:00 hrs
services will be affected?
The following services will be unavailable
during the outage window:
RIW E-Learning tab within the RIW system
RIW System E-Learning Platform.
During the update, the RIW
E-Learning tab within the RIW system for the Employer Administrator
interface and E-Learning Platform will be unreachable. The RIW
E-Learning tab functionality and E-Learning Platform will return to
full functionality and ready to use on 28 October 2021 at 12:00
What are the
E-Learning system improvements?
Below is a list of some of the
changes Employer Administrators and Cardholders can expect.
A new Mobile App to offer a better user
experience for cardholders and provide better quality internet
connectivity when accessing E-Learning from a mobile device,
especially when in remote areas.
An improved user interface for cardholders
using the web platform to complete E-Learning.
Improved security and content management
when working with different audiences
New report generator functionality with
allows for more customised and graphics reporting.
Employer Administrators and RIW Cardholders will be unable to use
the RIW System E-learning Platform between 08.30hrs AEDT on
Wednesday 27 October 2021 and 12:00hrs AEDT on Thursday 28 October