Network Operator Updates

Australian Rail Track Corporation (ARTC)

From Monday 4 November 2019, all new projects or contract tenders for work will need to have an RIW card issued from the new MTA RIW platform. For all other work, ARTC will continue their interim arrangements until Monday 3 February 2020. ARTC will provide updates over the coming months to keep ARTC employees and contractors informed about transition progress and next steps.

Any ARTC specific queries may be emailed to [email protected].

Other news:

  • 16 December 2019 – In February 2020 ARTC will be implementing its new work on track app – eTAP.  This new app will be the preferred method for Protection Officers requiring TOA’s, Look Out Working or Work In Corridor access in ARTC’s NSW RVDS territories. Training in eTAP will be required before a Protection Officer can use the app.  Please refer to the training schedule for dates and locations.  Alternatively, an online training module will be made available in March 2020.  Please note the training, either on location or by online module, is free of charge
  • November 2019 – Issue 55 – 11 2019 – ARTC NSW Network Rules and Procedures Rule Change Training

Department of Planning Transport and Infrastructure (DPTI) – South Australia

Metro Trains Melbourne (MTM)

Public Transport Authority of Western Australia (PTA WA)

No updates available at this time.

Queensland Rail (QR)

  • 21/07/2020 – In October 2020 Queensland Rail will be implementing changes to the Queensland Network Rules and Procedures. These changes will impact contractors currently holding the roles of Protection Officer Level 1 (PO1), Protection Officer Level 2 – TOA (PO2 – TOA) or Protection Officer Level 2 – TWA (PO2 – TWA). Queensland Rail contractors holding any of these roles will need to attend upskilling training delivered by one our training providers, firstly though contractors will need to ensure they are current in the RIW System for the role with all monitoring requirements fulfilled. Queensland Rail training providers will be updated on the changes in the coming weeks and then be ready to deliver these changes to contractors. It is important to note that if the role is not current and in the RIW System contractors will not be able to attend the training and therefore not fulfill the role of the new Protection Officer role for Queensland Rail. For more information please refer to the New & Improved Queensland Network Rules and Procedures update.
  • 08/11/2019 – Important Safety Notice – Look up for powerlines
  • 18/09/2019 – Removal of SARC Gap Course for Queensland Rail

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Support Team


Support Team