Default Category - Rail Industry Worker

The rail industry news blog is a must read for anyone working in the rail industry that would like to keep up to date with the key things driving the industry forward, the challenges and the interesting projects and innovations improving customer’s journeys and experiences.

Discover new trends, innovations and improvements that are occurring across rail industries all over the world and right here on our doorstep.

How Train Systems Around the World are Going Green

Rail Innovation Shaping the World’s Largest Networks

Using Rich Data to Improve Travel Times

How the Metro Tunnel Project to Increase Capacity for Commuters

The Benefits of Rail Temperature Monitoring for Melbourne’s Train Network

News & Updates

28/03/2024 – Rail Industry Worker Alert – RIW News March 2024
08/02/2024 – Rail Industry Worker Alert – Reminder- Please Update Your RIW App
21/12/2023 – Rail Industry Worker News – January 2024 RIW News
21/12/2023 – Rail Industry Worker News – December 2023 RIW News
04/12/2023 – Rail Industry Worker News – 5 Year Replacement RIW Card Notification for Cardholders
30/11/2023 – Rail Industry Worker News – November 2023 RIW News
29/11/2023 – Rail Industry Worker News – 5 Year Replacement RIW Card Notification for Employer Administrators
28/11/2023 – Rail Industry Worker News – AusRAIL PLUS 2023 Event Highlights
10/11/2023 – Update for AHPs – Important Updates – National Standard for Health Assessment of Rail Safety Workers
10/11/2023 – Rail Industry Worker Update – Successful Deployment of RIW System Update
09/11/2023 – Rail Industry Worker Alert – REMINDER: Scheduled Service Interruption
03/11/2023 – Rail Industry Worker Alert – IMPORTANT: Scheduled Service Interruption
27/10/2023 – Rail Industry Worker Update – First Aid and CPR Competency Update
27/10/2023 – Rail Industry Worker Update – ARA National Power and Electrical Matrix Update
24/10/2023 – Rail Industry Worker News – October 2023 News
09/10/2023 – Rail Industry Worker Update – ARA National Signalling Matrix Release
06/10/2023 – Update for AHPs – AHP National Standard Update
25/08/2023 – Rail Industry Worker News – RIW System Functionality
15/08/2023 – Update for AHPs – Important News For Rail AHP’s Regarding The Cardiac Risk Level
01/08/2023 – Rail Industry Worker News – Rail Industry Worker (RIW) System is now Live – Webuild Full compliance for RIW System implementation
19/07/2023 – Rail Industry Worker News – Upcoming Community of Practice Webinar, the Power of Reporting, User Role Permission Switcher Functionality and more
28/06/2023 – Rail Industry Worker News – WeBuild Job Role Matrices Updates and RIW Training
20/06/2023 – Rail Industry Worker News – June 2023 News
16/06/2023 – Rail Industry Worker News – Webuild Job Role Matrices
29/05/2023 – Rail Industry Worker News – Webuild Site Access Matrix
16/05/2023 – Rail Industry Worker News – National Matrix Update, Job Ready, Welcome Webuild, ONRSR updates to legislation and more
15/05/2023 – Rail Industry Worker News – Welcome Webuild: new participant announcement
27/04/2023 – Rail Industry Worker News – ARA Matrix Update
27/04/2023 – Rail Industry Worker Notice – Notice: Revised Privacy Documents
06/04/2023 – Rail Industry Worker Alert – Alert: Removal of COVID-19 vaccination certificates and related documents
05/04/2023 – Rail Industry Worker News – RIW News: System Functionality Insights, updates to COP, a Business Rule reminder, resetting your Vircarda password and more
02/03/2023 – Rail Industry Worker News – RIW News: Find out more on Community of Practice, reasons for rejected ID checks and welcome to SLRA
17/02/2023 – Rail Industry Worker Alert – Keeping your RIW credentials private and secure
01/02/2023 – Rail Industry Worker News – Register for our Community of Practice Webinar, download the Reporting Overview PDF & learn more about system features
22/12/2022 – Rail Industry Worker News – Wishing you a safe and happy festive season plus how Network-based competencies will be managed in 2023
15/11/2022 – Rail Industry Worker Update – IMPORTANT: Scheduled Service Interruption (2200-2400hrs AEDT, Thursday 24 November 2022)
04/11/2022 – Rail Industry Worker News – Changes to Network-Based competency verification
07/11/2022 – Rail Industry Worker News – Community of Practice, Resource Centre plus AusRAIL
13/10/2022 – Rail Industry Worker Update – What’s new for Network Operators?
13/10/2022 – Rail Industry Worker Update – What’s new for Site Managers?
13/10/2022 – Rail Industry Worker Update – What’s new for Assessors?
13/10/2022 – Rail Industry Worker Update – Setting up employer job roles
13/10/2022 – Rail Industry Worker Update – What’s new for Medical Providers?
12/10/2022 – Rail Industry Worker Update – Successful deployment of the RIW System Release
11/10/2022 – Rail Industry Worker Update – REMINDER: Scheduled Service Interruption
21/09/2022 – Rail Industry Worker Update – Scheduled Service Interruption
12/09/2022 – Rail Industry Worker Update – Two-factor authentication is coming to RIW
05/09/2022 – Rail Industry Worker News – Community of Practice registration for our upcoming system release, plus more
02/09/2022 – Rail Industry Worker Notice – The falsification of documents is a criminal offence
17/08/2022 – Rail Industry Worker Update – Update to National Drilling Rig Operator Job Roles
15/08/2022 – Rail Industry Worker Update – AINDT Level 2 competency removal from national job roles
29/07/2022 – Rail Industry Worker News – Benefits of virtual RIW cards, understanding cardholder relations and how to raise a service request
04/07/2022 – Rail Industry Worker News – Upcoming software release, new direct RIW card application service and more
28/06/2022 – Rail Industry Worker Update – Changes to network-based competency verification
21/06/2022 – Rail Industry Worker Update – Keep your RIW System account credentials private and secure
09/06/2022 – Rail Industry Worker Update – Annual RIW card fee increase and software update
08/03/2022 – Rail Industry Worker Update – Managing allocated items in the RIW System
23/02/2022 – Rail Industry Worker News – AusRAIL PLUS, ID checks and supporting mental health
08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Administrator Users
08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Medical Provider Users
08/02/2022 – Rail Industry Worker Update – RIW System User Access Rules for Training Provider Users
20/12/2021 – Rail Industry Worker News – Season’s Greetings from the Rail Industry Worker Program
20/12/2021 – Rail Industry Worker Update – Logging out of the RIW App
13/12/2021 – Rail Industry Worker Update – New National refresher competencies now available for inclusion on existing Network and Employer job roles
07/12/2021 – Rail Industry Worker Update – RIW Kiosk – Improvement release, site requirements and safety briefings
12/11/2021 – Rail Industry Worker Update – New RIW System Report Available
18/10/2021 – Rail Industry Worker News – RIW System E-Learning Platform Upgrade Notification
29/09/2021 – Rail Industry Worker Update – RIW USER FUNCTIONALITY Notification for COVID-19 (NSW and VIC ONLY)
28/09/2021 – Rail Industry Worker Alert – RIW PREMIUM USER Notification for COVID-19
27/09/2021 – COVID NSW Declaration 2021 – COVID Declaration form 2021
27/09/2021 – COVID VIC Declaration 2021 – COVID Declaration form 2021
27/09/2021 – NSW Guidelines for PE for COVID Recording – Guidelines 2021
27/09/2021 – VIC Guidelines for PE for COVID Recording – Guidelines 2021
02/09/2021 – Rail Industry Worker News – RIW System Release Outage Notification for Thursday 16 September (1200-2400hrs AEST)
12/08/2021 – Rail Industry Worker Alert – Changing requirements for NSW rail construction workers
11/06/2021 – Rail Industry Worker News – RIW News #38 – Release of new National Matrices
21/05/2021 – Rail Industry Worker News – An update from RIW and the Chief Medical Officers
21/04/2021 – Rail Industry Worker Alert – Important alert about RIW Vircarda Messaging
10/04/2021 – Rail Industry Worker Update – Updating your email communication preferences for RIW System Notifications
09/04/2021 – Rail Industry Worker Update – The RIW App is now available for immediate download
08/04/2021 – Rail Industry Worker Update – The RIW System and associated services are now available for use
02/04/2021 – Rail Industry Worker News for RIW Cardholders – RIW System & myRIW Service Interruption (8 April 2021, 10:00-22:00hrs AEST) and PAA Update
02/04/2021 – Rail Industry Worker News for Access Controllers & Spot Checkers – RIW App Service Interruption (8 April 2021, 10:00-22:00hrs AEST)
31/03/2021 – Rail Industry Worker News #37 – Messaging, Virtual Cards and RIW System Update Reminder
25/03/2021 – Rail Industry Worker News #36 – RIW System Update Release Notification (8 April 2021)
01/03/2021 – Rail Industry Worker News #35 – Launch of new RIW Support Tools, RIW System User Responsibilities & April 2021 Release
23/12/2020 – Rail Industry Worker News #34 – Rail Industry Worker Update
18/12/2020 – Rail Industry Worker News – We’ve updated our privacy documents
13/12/2020 – Rail Industry Worker Alert – RIW Service Request for Medical File Deletion now available
05/12/2020 – Rail Industry Worker Alert – RIW System change to Medical Provider functionality
27/11/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Monday 30 November 2020 (2200hrs AEST) to Tuesday 1 December 2020 (0200hrs AEST)
18/11/2020 – Rail Industry Worker Update – RIW App update for Android devices
06/11/2020 – Rail Industry Worker Update – New reports now available for RIW Advanced Project, Project and Site Administrators
08/09/2020 – Rail Industry Worker News #33 – RIW Program Rules for Blocks and Suspensions and Other News
31/08/2020 – Rail Industry Worker Alert – RIW System Outage Notification for Wednesday 2 September 2020 (2200-2400hrs AEST)
27/08/2020 – Rail Industry Worker Alert – Access Controller – RIW App iOS Update
27/08/2020 – Rail Industry Worker Alert – Resolved: RIW E-Learning Outage Notification for 26-27 August 2020
24/08/2020 – Rail Industry Worker Alert – RIW E-Learning Outage Notification for 26-27 August 2020
17/07/2020 – Rail Industry Worker – Rail Industry Worker Hardware Update Webinar (Wed 22 July 2020, 1300 hrs AEST)
02/07/2020 – Rail Industry Worker Employer Update #32 – Permission Access Agreement
02/07/2020 – Rail Industry Worker Card Checker Update – Overview of minimum requirements to use RIW cards
24/06/2020 – Rail Industry Worker Employer Update #31 – 1 week to go to accept the Permission Access Agreement
24/06/2020 – Rail Industry Worker – You have 1 week to accept the RIW Permission Access Agreement
05/06/2020 – Rail Industry Worker Employer Update #30 – REMINDER: Important information for RIW Employers about the Permission Access Agreement
05/06/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
21/05/2020 – Rail Industry Worker Employer Update #29 – Important information for RIW Employers about the Permission Access Agreement
21/05/2020 – Rail Industry Worker – URGENT message for Rail Industry Workers – Permission Access Agreement
07/05/2020 – Rail Industry Worker Employer Update #28 – RIW & ARTC protecting workers during COVID19, Assessable job roles update
29/04/2020 – Rail Industry Worker Employer Update #27 – Update to Permission Access Agreement
29/04/2020 – Rail Industry Worker – Update to Permission Access Agreement
20/04/2020 – Rail Industry Worker Employer Update #26 – RIW System Mini Release + Outage, Subscription Renewal Emails, Covid-19 Update
03/04/2020 – Rail Industry Worker Employer Update #25 – COVID-19 Update, Annual Company Subscription Reminder, RIW Breathalyser Integration
18/03/2020 – Rail Industry Worker Employer Update #24 – Releasing workers in the RIW system, new Quick Guides, Covid-19 update
11/03/2020 – Rail Industry Worker Employer Update #23 – Have your cardholders accepted the Permission Access Agreement?
14/02/2020 – Rail Industry Worker Employer Alert – Update to RIW system payment issue (PayPal)
11/02/2020 – Rail Industry Worker Employer Update #22 – Assessable job roles update, ARTC NSW Network Rule Change, Virtual Card Poster, PayPal Issue, RIW System Update Information Sessions
10/02/2020 – RIW System Payment Issue (PayPal)
20/01/2020 – Rail Industry Worker Employer Update #21 – RIW Web Card Reader + RIW App
15/01/2020 – Rail Industry Worker Employer Update #20 – Successful deployment of the RIW System Release
15/01/2020 – Important Information for Access Controllers & Spot Checkers – Successful deployment of the RIW System Release
13/01/2020 – Rail Industry Worker Employer Update #19 – RIW System Update Release & Outage Notification
13/01/2020 – Important Information for Access Controllers & Spot Checkers – RIW System Release Update + RIW App Outage 2200hrs 14 January 2020
08/01/2020 – Rail Industry Worker Employer Update #18 – New User Permissions + Reminder System Update Information Sessions
03/01/2020 – RIW System Outage Notification for 3 January 2020
24/12/2019 – Rail Industry Worker – Update to Permission Access Agreement and Privacy Policy
24/12/2019 – A message from the Rail Industry Worker Program – Merry Christmas and RIW Service Desk availability + RIW System Update Information Sessions
17/12/2019 – Rail Industry Worker Employer Update #17 – RIW System Release Update and Information Sessions + ARTC eTAP
11/12/2019 – Rail Industry Worker Employer Update #16 – REMINDER – TfNSW to fully transition to the RIW Program by 13 December 2019
04/12/2019 – Rail Industry Worker Employer Update #15 – ID Checks Overview + ARTC NSW Network Rule Change (Training)
25/11/2019 – Rail Industry Worker Employer Update #14 – TfNSW to fully transition to the RIW Program by 13 December 2019
21/11/2019 – Rail Industry Worker Employer Newsletter #13 – Keeping company details up to date
11/11/2019 – Rail Industry Worker Employer Newsletter #12 – Service Requests Overview
01/11/2019 – Rail Industry Worker Employer Newsletter #11 – Medicals Overview, Amendments to DPTI Operator Roles, ID Check System Improvements
31/10/2019 – RIW System Outage Notification for 31 October 2019 – ID Check Module
25/10/2019 – Rail Industry Worker Employer Newsletter #10 – Virtual RIW card
16/10/2019 – Rail Industry Worker Employer Update #9 – Competencies Overview
09/10/2019 – Rail Industry Worker Employer Update #8 – Job Roles Overview
01/10/2019 – Rail Industry Worker Employer Update #7 – RIW Project Sites, TfNSW Transition & Training
13/09/2019 – Rail Industry Worker Employer Update #6 – Employing and releasing workers in the RIW system
06/09/2019 – Rail Industry Worker Employer Update #5 – RIW System Update
03/09/2019 – Rail Industry Worker Employer Update #4 – Missing workers
15/08/2019 – Rail Industry Worker Employer Update #3 – Data migration update, missing job roles and competencies, Network Operator workarounds
19/07/2019 – Rail Industry Worker Employer Update #2 – Data migration update
10/07/2019 – Rail Industry Worker Employer Update #1 – System goes live, key information, paying your annual company subscription

Transition Information

Business Rules

Apply For My RIW Card

User Guides

User Guides are available within the system when you log in. They contain step-by-step instructions and screenshots. These detailed guides describe how to perform all functions within the RIW System based on relevant user roles. To access the User Guides, log in to the RIW system and select ‘user guide’ in the top right corner. click here to log in

Inductions

Find AHP

RIW Business Rules

Business Rules

Videos

How-To Training Videos

How To Videos are short visual aids that support all user profiles and cover common system functions. These videos will get you up and running in just a few minutes.

How to Add a Worker to the RIW System

This video is designed to assist Employer Administrators in adding a new worker to the RIW system- this is someone who has never had an RIW card before. It also contains step by step instructions of how to send an employment request to an existing RIW cardholder to gain access or visibility to their profile.

How to assign and suspend competencies

This video has been created for Employer and Project Administrators and provides step by step instructions on how to assign and suspend competencies to a workers profile. It also includes information on how to bulk upload the same competency to multiple workers.

How to assign and suspend a Job Role

This video is designed to assist Employer Administrators and Network Operators in managing Job role for RIW cardholders.
Network operators have the ability to suspend and lift the suspension of a Job Role.
Employer Administrators can assign job roles and send a job role to an approved Assessor for verification.

How to create and manage Work Restrictions and Risk assessments

This video is designed to assist Employer Administrators in placing a work restriction and adding a risk assessment on a workers profile it also provides instructions on how to lift a work restriction or risk assessment that was placed by an Employer Administrator.

How to create and print a report

This video is designed to assist Employer, Project and Site Administrators as well as Registered Training Providers (RTOS) and the Service Desk in creating reports. Reports are able to provide valuable information and assist with managing your workforce.

How to create Projects sites and zones

This video is designed to assist Network Operators, Project and Site Administrators and contains a step by step walkthrough on how the Network Operator can create a project, add prerequisite competencies or access requirements. It also contains a step by step walkthrough on how the Project and Site Administrators can create sites and zones and set pre requisite competencies or access requirements.

How to request and complete an ELearning request

This video is designed to assist Employer Administrators in creating and sending E-Learning requests to workers employed with your organisation.

How to Search for worker to fulfil Job Role

This video is designed for Employer Administrators and contains step by step instructions on how to search for a worker who is employed within you company who is competent or the closest match to fulfil a specific job role.

How to use PayPal

This video is designed to provide assistance for Employer Administrators. It contains a step by step walkthrough on how to process your payments through PayPal.

How to view Shifts swipes and the muster list

This video is for Employer and Project Administrators. It contains step by step instructions on how to analyse the swipe and shift activity of cardholders. Project Administrators are also able to create a muster list of individuals who are swiped in a specific project, site or zone.

System Walkthrough Videos

System Walkthrough Videos cover specific system functions in more detail, including key tasks performed by operators and employers when managing their workforce. Topics covered include approving an association, general governance, issuing projects to the contractor in charge, managing your workforce and completing key system functions.

System walkthrough Me and myRIW

This video is for Rail Industry Workers and contains a step by step walkthrough of the myRIW portal and its functions.

System walkthrough Authorised Health Professionals (AHP)

This video is designed to assist Authorised Health Professionals (AHPs). It provides step by step instructions of how add medical and drug and alcohol results to workers profiles within the RIW system.

System walk through Registered Training Organisations (RTO)

This video has been created for Registered Training Providers (RTOs). It provides a step by step walkthrough of the RTOS functions within the RIW system.

Premium Functionality system walkthrough script

This video is designed for Employers with Premium Functionality. It contains instructions on how to create and assign Employer Job Roles and Competencies, manage crews and allocate items to your workforce.

Network Operator system walkthrough script

This video provides a system walkthrough for Network Operator Administrators. It contains step by step instructions to perform tasks relevant to Network Operator Administrators within the RIW system.

Employer system walkthrough

This video has been created for Employer Administrators and is designed to provide a system walkthrough of the key functions and tasks that an employer administrator performs within the RIW system.

RIW App Walkthrough

This video is designed to assist Access Controllers and Spot Checkers. It contains step by step instructions on the functionality of the RIW app including how to perform swipes and spot checks.

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